The room was spacious, and very comfy beds. The breakfast was okay, depending on what you chose. Overall, the Residence is a clean hotel.

That the hotel does not have a restaurant and every time you need lunch or dinner you have to order out.

Staff willingness to help.

Bed was uncomfortable.

For breakfast you have a choice of various delicious options. The personnel was polite. The room was big (approx. 35m2) and this is the reason I selected the specific hotel, since I'd stay long time.

The Hotel needs renovation. There is no heating, as in many hotels in Addis Ababa due to the weather conditions. Thus, during night time with 12 degrees Celsius anybody would be cold. The electric sockets were all destroyed. Cleaning of the used cups of the room wasn't the expected (no use of soap - just water!!!). The shower wasn't functioning properly - no problems with hot water.

safe, clean & helpful staff

There was no hot water in the bathroom during my stay. They could provide some meal options.

Like the place, it's comfortable

The breakfast could have been improved. A full English breakfast had half a sausage, very little portion of beans and eggs. No shower curtain in the bathroom

Space

The cleanliness, comfort, spacious rooms, friendly staff, and good WiFi

Nothing

The room is big and comfortable

We arrived from a long flight and about 8:30 pm when we wanted to take a shower there was no hot water at all... only the cold one... and it did not came back until next day. The street where the hotel is located is not a principal one and is not pavimented.