perfect for me

I think everything is fine

Sehr freundliches Personal. Besonders hervorheben möchte ich Phiona und Theddy.

The best staff I have ever experienced at a hotel. We received so many amazing recommendations from them and felt generally very welcome not only at the hotel but also their country. Central location, big room, all great!

Very friendly and helpful staffs especially John. Spacious room and clean, they provide all the necessary items and sufficient water bottles. Convenient location and i felt safe throughout my stay

None

Le personnel est top, tout particulièrement Nelly, Cynthia et Mohamed. L'hôtel est bien placé en centre-ville ce qui facilite les déplacements. La chambre était confortable et spacieuse.

Le bruit dans la rue

The staff were fantastic from Claire meeting me at the entrance, Muhammad, Adeline on reception, Nancy and Donath ( hope I am spelling correctly) and the two people who served me in the restaurant. Check in experience was great and I absolutely loved the room as so big and comfortable with lovely bathroom too. Great view of the mountain too and thankfully it was quiet within the hotel. i sat in the area looking out at the restaurant which was a treat. The spaghetti Bolognese was exceptional Would definitely stay again as location was very good especially if I got a deal from Booking.Com. THANK YOU TO ALL THE STAFF. You are doing the important things so well. Blessings in abundance.

Most hotels do not manage to keep breakfast food warm and would say this too. The music from the restaurant was way too loud and needed to be far more chilled on a Saturday evening but I was told this was from elsewhere. The spaghetti was wonderful but maybe cut the portions by a third as waste is such a shame as it was fabulous.

Very friendly and helpful staff.

The room was quite quaint. It's a good hotel for an emergency stay or a quick stay.

The rooms can use some updating. I didn't like being scanned every time I entered the hotel. Although this happens in every town in Rwanda, I'm not too fond of it.