Fair

1. The light control switch is by the door. You have to get out of bed to go and turn off the lights before going to sleep. 2. Not a single equipment at the gym is functional

Everything was really nice, especially the food and facilities

only issue I had was the wifi. it wasn't working well

Nice and quiet hotel for low budget! Enjoyed my stay!

everything

nothing

The room and room facilities were really nice and clean. The food was also really good. The staffs are super helpful and nice. my experience in total was very satisfactory

For the particular room I stayed in, I had trouble with the free wifi service. I had to use mine

Good staff

Mosquitoes

It was a stay that started with a nightmare and ended with a nightmare. I can imagine that this could be an isolated incident but the management didn't manage the situation properly and it was a repitition of management failure. On my arrival at the hotel, my room was already sold out to someone else, whereas I had a guaranteed booking. I was then moved to the annex of the hotel which was a few blocks away. The receptionist asked a staff to go and drop me off at the annex and the guy literally didn't know how to drive and reversed the car into the gate. He had even the guts to tell me that he was just learning how to drive.. The gate of the hotel was smashed and so was the car. But I survived and jumped out of the car shaking and scared. It could have been worse if the gate didn't stop the car. The receptionist apologized and they found another driver to take me to the other hotel. Still in shock and trembling after a long flight and tired, they checked me into the other hotel with a room that was of a different size than my initial booked room. I complained and they told me that all rooms were fully booked and I should manage it till the next day and then my room will be changed to a bigger one. I agreed because I was so tired and just needed a hot shower and my bed. The next morning, I was moved to another room but that room too was actually okay in size but the wifi connection there was zero. I complained and they said they could move me to another bigger room with better wifi reception but I would have to pay extra. I was at this point already frustrated but just agreed to pay more cos I needed the internet to work. I have now stayed three days at the hotel and paying the higher rate than I had booked for. Coincidentally on the 3rd day of my stay a friend came visiting and I narrated my story to him and he was surprised that I didn't even make an issue out of it.