excellent location,beautiful ambience,big sized room,cleanliness all too good.

Nothing in particular.

I like everything about the property … the best thing is staff are very polite & helpful …. Just love the service

bar

Facilities nice and clean - Room comfortable, large bathroom - Location near metro close to bus stops aslo - Good security, felt safe

bar

They made our stay excellent.

Nothing

Location

They did not allow me to change my booking to 1 day from 4 days after I found the room to be too small

Location - very well located with easy access to malls and restaurants ! Good polite housekeeping staff !

Breakfast - needs to be improved in terms of quality and quantity !

Sent toast and coffee up to my room in mornings Staff looked after my bag after I checked out as my flight was later in the evening Most of the staff were attentive

Dirty stained bed linen (used my sleeping bag for 3 nights) pillows were absolutely disgusting (used a t Shirt as a pillow case) Dirty bathroom and no warm water whatsoever Arrived at 3am and booked hotel specifically as it has 24 hour desk the person on duty didn’t answer front gate for ages as he was asleep and then proceeded to tell me that I didn’t have a booking. When he finally worked out that I did.. it took another 30 minutes to check in as I had to sign into various books. No hotel needs to take 40 minutes to check somebody in. This has been my worst hotel in Asia and I have lived in south east Asia for around a year.

The location is very close to City Centre Salt Lake. Also near the places we wanted to visit. The food was excellent at the hotel.

The rooms were not similar to the pictures shown. The washroom had the biggest issue, the toilet wouldn't flush out much. So, I had to flush 2-3 times. There weren't many toiletries, so we had to push the room service for those.