The breakfast was amazing. Super friendly & helpful staff. Very relaxing ambiance. Free shuttle service and sunrise yoga.

The most unforgettable stay! The staff were amazing, friendly and helpful. Even the breakfast was exceptional! They took us to the nearby places for free by shuttle service. This places is great for family stay or couple! Will come back for sure!

The shuttle service was very helpful! The location so great but the local taxis can get lost trying to find it so having the hotel shuttle helped a lot! The staff were super responsive via WhatsApp and in person! 10/10 for customer service

The room service menu needs more options, we had the duck and it wasn’t good and therefore didn’t eat at the hotel for the rest of our stay. The roads leading to the hotel are very chaotic so many a little bit more signs or light.

very clean, contemporary setting

Built on a slope, the daily walk to the reception/restaurant was difficult for wife with asthma. This was not mentioned in the brochure.

the staff, and the Villah

kitchen staff not maintaining covering their hair while cooking which I saw many time hair on my food, I recommend to them to wear something to cover their hair, they did it one day then went back to same habit.. that’s the only problem I had but everything else is good.

NEVER NEVER AGAIN dirty toilet as if for weeks not really cleaned up, smelly breakfast: cheese and ham looked as if they have not seen the fridge for days, no good selection, fruit juice was watery first day evening: cockroach and big lizard beside our bed next day really big frog in our bathroom free taxi service was announced on website, but for both days taxi was first not available even announced 2 hours before reservation, finally we booked a taxi by ourselves location is very isolated only to reach over very very bad roads hotel is much too expensive, even cheaper we would not come again here in Bali are many other wonderful and great location, which we enjoyed so much Prasana Villas by Arjani Resort not more than 1 star

The staff were extremely helpful and friendly. Always available to assist

Nothing comes to mind.

The rooms and facilities were good

we realised 2 days in that the staff had been giving us tap water but made to look like fresh water. we only noticed when one was delivered and it had flies and bugs and smelt really bad even when we popped off the top of the bottle. unfortunately it gave me bali belly and I had to spend $500 on nurses to come in the middle of the night to give medication and fluids. when we showed the staff at the front desk the bottle with the flies in and said it had made me unwell he laughed which was quite inappropriate considering I had been bed ridden for our whole 3 day stay.