Das Onsen war sehr gut, ist auch der USP dieses Hotels. Dazu wundervolle Lage direkt am Wasser und sehr schöne Atmosphäre. Dinner war ebenfalls gut und variantenreich.

Es sind so ein paar Details, die ich nicht so gut fand: Kein Wasser auf den Zimmern, kein Bad (man setzt ausschließlich auf das Onsen), unbequeme Kopfkissen, Frühstück war okay (hätten wir am Anfang der Reise nicht gesagt, aber inzwischen wissen wir, was da möglich ist 😏).

Ligging, japanse stijl ingericht en over het algemeen vriendelijk personeel. Leuk voetenbad op het terras.

Het ontbrak aan een (hand) douche!

设施，餐饮

The building and the partial sea view

We stayed in the hotel's most premium room/suite but were disappointed by the overall experience. There was no hot water when we arrived, the onsen towels were hidden away on the other side of the suite, there was no coffee in the room or available in the lobby outside of fixed service hours, and the reception staff were not particularly helpful. The atmosphere in the restaurant was also unpleasant, as staff clearing tables repeatedly slammed plates and utensils, creating unnecessary noise during meals. When our daughter became unwell, we asked to take food from the restaurant to our room. The restaurant manager followed us to our room to collect the plates immediately, explaining that they could not provide meals for sick guests. We found this response lacking in compassion. The hotel is also isolated from the village, with no nearby store to purchase basic essentials, making the situation even more difficult. Overall, we expected a much higher standard of service and hospitality for a premium stay.