Porto Franco Residence

Die Lage im Stadtzentrum war sehr gut. Das Umfeld vom Hotel (Gebäude, Zustand Straße + Gehwege) weniger gut.

Bei einer Bewertung von „fabelhaft“ mit „hervorragendem“ Frühstück, war die Realität vor Ort enttäuschend. Im Bad unserer Suite roh es extrem stark nach Abwasser und bei der Dusche fiel der Brausekopf ständig ab. Beim Frühstück hatte man die Wahl zwischen 4 Varianten vorgefertigter Teller. Außer einer halben Tomate gab es kein frisches Obst oder Gemüse. Mit einem fabelhaften Frühstück, wäre der Aufenthalt in dem schönen Innenhof sicher eine Genuss gewesen.

It all started with the beautiful Madame Maryana, who greeted me warmly and with a wonderful smile.

Location is right in the city center, quiet, breakfast included and it was quite OK, staff was very friendly. It was easy to find, well signaled.

There was a bad smell coming from the bathroom as soon as we entered the room, and there was a significant amount of dust on the air intake grille of the ventilation system. We booked a Superior Triple Room, but what we received was essentially a double room with an extra bed added. There was even an electrical socket located right in the middle of the bed area, which was quite strange. The room was extremely hot. At first, we thought the air conditioner was broken because it was hanging out of its socket, but it was actually working. However, it was missing the part that directs the airflow. The AC remote appeared to work, but in reality it was non-functional, so the only way to turn the AC off was to climb onto a chair and unplug it from the socket. The overall appearance of the hotel gave the impression that it was in the middle of a renovation. Mattresses and pieces of furniture were being stored in the hallways. There was also a rather concerning situation in the courtyard. Near the patio, there was an area in one corner that looked as though it had been designed for children, with children's chairs. When one of our children sat on one of the chairs, a staff member told us that children were not allowed in that area. We then learned that the board underneath the chairs was actually covering the entrance to the cellar. Overall, the room and common areas felt poorly maintained and, in some cases, unsafe.

Very good location, quiet place, delicious food, good service