Poli House by AFI Hotels

Gut gelegen Personal Rezeption sehr behilfsam

Zimmerreinigung Kein Busverkehr wegen Bauarbeiten an der Allenbystreet

The staff were very pleasant

Noisy. The pool was too busy on weekends

I think that the hotel is in a wonderful position even if not immediately on the seaside. But it is in the middle of the nightlife. I had a quiet room and the staff was anazimg with me. The swimming pool and the terrace are better than the ones of other bigger hotels. Well done folks!

The pool is great, the room is nice. We had breakfast at Amalia cafe, really nice.

I got a higher price when my check in email was sent to me, and when I called in the reception manager was very unpleasant and argued with me that the price in booking had no VAT, when it literally says it does. She wasn't nice about it either. After all the earlier correspondence with the hotel was really fast, when I sent a screenshot of the Real price, as mentioned in booking with vat, I wasn't answered for a long while. And that was really close to my arrival date, so I was a bit anxious. After I sent a few messages I was told that I'm right and the price will be as mentioned in booking.abd that the reception is updated. Great But, when we arrived, again I got told the higher price, and had to "prove" the whole thing again. Shame.