Anax Resort and Spa

The pool area was beautiful, with a lovely view. The breakfast was good. A special mention goes to the golf cart driver who drove us around the property — he was absolutely wonderful, always friendly, helpful and welcoming.

The service was generally fine, although we felt it could have been a little warmer and more welcoming. We didn’t always feel the personal attention we would normally expect from a hotel of this level. A lovely exception was the golf cart driver, who was always incredibly kind, friendly and helpful. The room design felt a little dated, and the bathroom was not very practical. The bathtub/shower was quite difficult to access, as you had to climb into it to take a shower, and the whirlpool feature was barely noticeable. The spa experience was also a little underwhelming. There didn’t seem to be many spa facilities or a dedicated relaxation/waiting area. We were taken directly to the treatment room without being offered robes or having any real spa experience before the treatment. The massage itself was pleasant, but overall felt quite average compared with what we expected from a resort and spa of this level. Overall, the property is beautiful, but we expected a little more warmth, comfort and attention to detail.

Das Hotel ist einzigartig. Das Zimmer war sehr groß, toll eingerichtet, mit äußerst bequemen Bett. Das Personal ist sehr sehr freundlich und die Ausstattung im Hotel lässt nichts zu wünschen übrig. Das Frühstück war hervorragend.

Sensationelles Hotel, großartige Suiten, toller Pool, sehr nettes Personal, alles sehr sauber, sehr viel Liebe zum Detail.

The breakfast was outstanding - gorgeous sea views and an exceptional variety of buffet food including generous amounts of deliciously cooked vegetables, freshly squeezed orange juice machine, fresh fruits, nuts, seeds, yoghurts plus lots of savoury options and a whole table of sweets/pastries. Genuinely the best hotel breakfast we have experienced on holiday - sets you up for the whole day. Also great for vegans/vegetarians. Restaurant staff very helpful and always friendly and welcoming plus great coffee. We booked a pool suite which had beautiful sea views. The room was large with a comfortable bed and plenty of space. The cleaners (also very friendly) came in twice a day and did a great job so we felt very looked after. There is a good sized smart tv if you want down time in the room. Also comes with air conditioning. The hotel has electric club cars that can ferry hotel guests up and down the resort and also to neighbouring hotel restaurants (very helpful if, like me, you have mobility issues). Thanks especially goes to Costa who was always ready to help us when we needed it. The reception staff were also always friendly and helpful (thanks Mary) and the reception area also has a stunning sea view. The location is close enough to the main town to benefit from going into town for dinners etc (D'Angelo's is great and was recommended to us by the hotel) but also far out enough to be peaceful but close to other hotels to create different dining options.

There really wasn't anything we didn't like. The swimming pools aren't heated and are more suited to dips than swimming due to the design (concrete round section in the middle of the main pool so full lengths not possible). A more practical swimming pool designed for those who like to swim would really be the only thing I would have changed. The beaches are also very rocky so again not ideal for sea swimming but this is true across the whole island (and not a criticism of the hotel in any way).