B&B Villa Rivabella

Location in the neighborhood are excellent. It’s proximity to central Bologna was it true delight.

There was no in room kitchenette, or refrigerator

Sehr gut wurden wir empfangen! Auch für unsere Fahrradträger war Platz.

Die Zimmerausstatung war ok, mit kleinem Kühlschrank, Kaffeeautomat und allem Notwendigem für eine Nacht. Die Lage ca. 15 Minuten zu Fuß in die Innenstadt war ebenfalls erfreulich. Die Vermieterin war sehr freundlich, wir konnten um 10 Uhr bereits unsere Taschen im Zimmer abstellen.

Das Zimmer war dunkel und lag halb im Souterrain. Die Zusatzgebühr für nur eine Übernachtung von € 7,00 p.P. , die vor Ort zu zahlen war, ist vorher nicht ordentlich kommuniziert worden. Das verteuerte das Zimmer auf fast € 140,00. Das finde ich zuviel für eine Lage halb im Keller, daher ist das Preis-Leistungs-Verhältnis nicht gut bewertet worden.

Nice, beautiful building, quiet location, nice patio, 10 minutes walk from city centre.

What we booked: *2 equal rooms, same category, 25m², garden view, same price, etc. Thus, we expect rooms highly similar in size, looks, and amenities). What we got upon check-in: *1 room of the expected category (22,41 m², beautiful room, bel-etage, garden view). *1 room smaller (18,35m²), dark, sous-terrain, small bathroom, little basement smell, view of the stairs, and view of the patio only through the opened entrance door. We were two couples travelling, and the managers basically made us have to choose who would get the smaller basement room, which shouldn't happen. Especially since we paid the same price for the rooms. The first protest ended it the mangeresse's reproof that I got what I booked and that I should just compare with the pictures shown in my reservation (2 out of 37 pictures are of this second, lower category room; but apparently same category and price). Only after our second protest, we were offered a room of the booked category, but only for 4 of the 5 booked nights; the last night, one couple of us had to move to the basement. No real apologies received, and no price reduction offers. In the end, they thought they made a total exceptional favour and gave us the better room (which we actually have originally booked) for 4 nights. We had the feeling that WE were the ones who were wrong and that we should be thankful for this solution. Conclusion: At least one of the "double rooms with own bathroom", offered on booking.com, is very different to the others and should form an own, cheaper category. The advertising and pictures of the rooms are misleading. The B&B Rivabella is a beautiful, green place away from the noise of the city, yet not far to reach by foot. The room discrepancy would have definitely been avoidable with clear advertisement and understanding and recognition of the managers.