El hotel está increíble, las habitaciones están muy acogedoras, las albercas de agua fría y caliente están buenísimas, las actividades holísticas muy padres, el restaurante es delicioso, el servicio es muy bueno y nos encantó el detalle cumpleañero que tuvieron con nosotros.

El precio por noche es elevado, pero vale la pena.

Wonderful place, with friendly and helpful staff, a great swimming pool, and delicious food.

The service at the restaurant was slow and the food arrived cold twice. There was a musty smell in the room, the staff tried to fix it with a diffuser. Lastly, it is a pricey place so be prepared.

contemporánea

restaurante, alberca, áreas húmedas

nada

The hotel is really nice

The price is way too far from what I expected

It's a spectacular place and location, an oasis of beauty and amazing food. I wish we had had more time there. The pool and grounds are wonderful and the vibe is calm and cool.

I'm afraid we had probably the only subpar room in the place, without any privacy and open to foot traffic coming and going from the restaurant. It's worth ensuring you get one of the room with either a balcony or private terrace, which seem to be the majority of the rooms.

Location is stunning, breakfast is fantastic, pool is amazing. The grounds are really well tended and the massages are great. They also offer a whole range of activities for free, from meditation to bread making. Overall it's a fantastic hotel - luxurious but understated. Staff are really helpful (though seem to be run off their feet) and the poolside service (with a great menu of food and drinks) is a great extra to have. Our room had its own private courtyard with outdoor fire where we spent a lot of time in the evening. The hotel is a fair walk from the town but we didn't mind - there's plenty to keep you busy in the hotel itself.

The restaurant lacks a vibe in the evenings - it feels very formal and sedate and not really a place you want to hang out and spend time in.

theme and food

The staff was great! Excellent service!

My room (apparently one of the original property rooms) did not have air conditioning, also a pipe was broken outside generating a bad smell. The food in the restaurant was not that good.

Breakfast was exceptional, the room was amazing and the spa services exceeded our expectations. The temazcal experience was amazing.

Quiet, well manicured, soothing, posh yet eco-friendly. modern, elegant, earthy

people were amazing. views incredible and super quality service.

nothing

Amazing place, great staff and service

Beautiful landscaping, lots of privacy incorporated into the surroundings so you feel serene and at peace.

Charming boutique hotel in Tepoztlán, with confortable rooms and a great pool area. Warm and welcoming staff.

The hotel is clearly overpriced. It's also cumbersome for a foreigner to actually perform the payment. Even though the hotel is advertising here in Booking.com, it does not use the platform for payment, they send you a separate link for the guest to perform payment. Not only is this less secure than Booking.com, but it's also an unfriendly platform for foreign credit cards.