great location and amazing host

I feel the photos in the listing are quite misleading. I don’t know how many units there are but we were in a very tiny unit compared to what the photos made it seem like.

Location was very central. Communication was very good. Very good value for money.

Amenities were basic but good.

The apartment is in a good location in Puerto de la Cruz, very close to the downtown with lots of shops and restaurants nearby. The staff were helpful and responsive. There is a shared laundry room where you can wash and dry clothes.

Be aware that for parking (if you're renting a car) you will need to park about 10 minutes walking from the apartment if you want to park for free. Additionally, the facilities could use a bit of sprucing up and some TLC. The shower in our room didn't drain well, and the hand soap and kitchen soap were quite watered down. Also probably some new towels would be good. For what you're paying, it's pretty standard

Extremely helpful and kind staff. Very well equipped apartment. Good value for money

Tiny bed :(

Great location and everything in the apartment we needed

The location is perfect. The room is great, small but there is place for everyting. The host is great and helpfull. Cleaning included.

Great location a short walk to everything. overall a lovely apartment

Nothing

Very nice place!. Great piso apartment with great view of the city, the ocean and outside terrace with jacuzzi. Good location.

No complaints.

Jacuzzi at rooftop was superb, large place and comfy bed.

Really hard to find parking spot in the city. There is a large parking approx 10 minutes away but it's also crowded. AC is a portable one so only one room can be chilled

One of the best locations I have stayed in Puerto de La Cruz. Easy to navigate town by foot. Beds were comfortable. Remember that double bed´s width in Spain usually starts from 140 cm width. Strong wi-fi for an island! Enjoyed eating breakfast in the terrace. One daily WhatsApp message from management was a great idea giving good insight for tours and sightseeing. They do note every message from their guest and do reply fast with good customer service. We needed two separate single beds and one bed for third person so did not book high floor apartment as was unsure about the double bed´s width. Parking in the very center of this town is challenging as we already knew it. Yes there is free parking in El Muelle but we used free parking in Carr. Botanico´s spacious parking slots continuing Av. Marques de Villanueva del Prado´s slots. Benefits: easier to get on the road to the whole island instead of waiting first for traffic to/ from El Muelle. Walking distance from those streets between 600-1100 m to the apartment. Book a room with a terrace, some rooms don´t have a balcony. Remember that all rooms are faced to a light well which is very common in Spain. The nights were silent thought.

The other bedroom did not have a window to the outside, this should mention in room description. Cleaning wasn´t this time top notch. After calima, sandstorm, windows to the terrace were not cleaned. I did it myself. Same did go to the floors noticing it shortly after walking in my socks. The next day apartment was cleaned well. Apartment could have more consistent set of dishes like wine classes. We are fully aware of lime in the water in Spain, and did not have high expectations when booking an apartment. There are no air-condition/heating as stated in Booking.com, you can open windows. Heating wasn´t needed this time. Washing machine for all guests to use had something inside it, so I did not use it. They could check it too.

Excellent location near many bars and restaurants. Staff were exceptionally helpful. Would recommended highly

The apartments building is located in a nice area, close to the city center (walking distance). Our apartment was a small studio, with a small kitchenette equipped with kitchenware. There is a shared washing machine where you can wash your clothes and also a small balcony where you can enjoy your meal or a glass of wine.

A little bit noisy because of the cars and people on the street in front of the building, but after midnight gets quiet so you can have some rest. Besides that, there was a bad smell in the apartment at our arrival. I guess that the cleaning lady didn't change the water when cleaning the floors with the mop. The smell was unbearable, so we had to re-wipe the floors by ourselves, with chlorine and then with a scented cleaning solution in order to be able to stay in the room and breathe normally.