Casa das Palmeiras Charming House - Azores 1901

Breakfast was nice but it would be better if the hot portions like the eggs and bacon were kept more warm. Ours were cold by the time we came for breakfast by 8:20am. The room needs some thorough cleaning...the curtains are very dirty and could easily be cleaned in a washing machine. The room light which is a feather light is quite dusty and dirty....a bit more attention to these areas would be a noticeable improvement. I appreciated the gesture of making us a packed breakfast for our last morning when we had to leave very early.

The walls are thin...we had a terrible last night when the new occupants next door decided to come back to their room at 1:00am and were very loud and clearly drunk...it was unfortunate. They woke us up and carried on for several hours until someone knocked on their door and told them to keep it down. We needed to get up early to catch a flight at 6:00am but spent most of the night awake listening to very loud neighbors. We were not able to have parking the first night even though I had requested on my booking 9 months out that we needed parking and it said by reservation only, this was a nuisance as we spent about an hour driving around looking for a parking spot...they only have 5 spots. We were able to get the remaining 3 nights when another guest left.

Authenticity

This hotel was so incredibly charming. The location was perfect - located within easy and short walking distance to explore the town and harbor! I was able to drop off my luggage already at 9:00 in the morning before checking in later that day. I was told I can just message via WhatsApp once I am back for check-in that afternoon, and someone will meet me at the garage door to let me in - and this exactly what they did. So reliable! Upon arrival they provided then a garage door clicker so I could freely enter and exit on my own. Access to the Hotel was very secure - Parking was available for 5.- Euros per night and was worth it - it was secure parking in the courtyard . Upon arrival that afternoon, Gabriella (she was absolutely amazing) met me and she provided me my personal code for the front door and room, and explained everything and showed me around. From the moment I arrived I felt I stepped back in time. The interior of this restored 1901 home and decor was so charming. I felt like a princess stepping into the room. My room had a touch keypad for secure access (Room #2) and was bright and airy with a huge ceiling and tall windows with old world wooden (interior) shutters and wooden floors. The decor was absolutely lovely. Breakfast was a continental buffet style with assortment of fresh rolls, variety of jams, honey, assortment of cold cuts & cheeses, fresh fruit, yoghurt, cereals, a sweet baked item (changed daily), tea and coffee. Again the atmosphere was just beautiful.

There is nothing I didn't like!

Location

Lack of parking (despite there being a huge car park). Tiny shower room and restricted head height in bedroom