部屋が広く綺麗でした。

特になし

Good with plenty of choice

Nothing

Great location, just a few minutes from Nagano station. The room is not huge but spacious for Japan! Very clean

地點離車站超近，非常方便。早餐種類很多，很好吃。

酒店前台非常棒，酒店位置好，窗外面的市景也很好，可以看到远处的山

没有

great location for travellers - very near to the metro station and bus station as well it was clean, not noisy, and had a good bathroom

only the elevator being only one. other elevator only takes you to a specific floor

The location was perfect for us, right across the street from the train station.

Only minor but the bed was a little soft.

場所が便利 お水サービスも良し タオルも大きくて使いやすい

Great location across from the trains. Staff were helpful, amenities provided were convenient. Rooms are a good size

No complaints

スタッフの対応が大変良かった。 ホテルの2階にあるイタリアンが美味しかった。

ない

Locarion was close to Nagano train station which was great.

Bed was not the most comfortable. Ok but could be better.

Great location very close to train station

Nothing

Central location

Room was very small

Super close to Nagano train station. Makes your stay very easy and comfortable. Also has a plethora of restaurants in the streets/ alley ways behind the hotel.

The hotel was located across the road from Nagano train station, and down the road from Zenkoji Temple. Lovely staff who were attentive and spoke both Japanese and English. Nice reception area.

The bed was too small for two people.

ロケーション、朝食、設備、スタッフ

お風呂、シャワー、トイレの入口に段差があること。

Location is great. Just across Nagano station. Staff are friendly

Too few washing machines and dryer in the Laundry room.

駅前で立地が良く便利でした。

特になし

The location is very convenient as it is right next to the train station. Our room was ready early so they allowed us to check in early. The beds were comfortable, the rooms were clean and fairly spacious, and the staff was FANTASTIC. They are extremely professional and went out their way to help us make a call in japanese when we needed assistance.

The pillows were a bit hard but I think that's the standard in Japan. Definitely did not lose any sleep over it!

Location great, nice clean. I loved the facial lotions and creams they supply if you want. Rooms big in size

Parking was a little confusing, left the car for a whole day purchased at hotel but then on way out had to pay $40 should have put three of the tickets in.

Nice facility, clean, good location.

Front desk staff lied and said they were full to get rid of us because we were foreigners. We booked online and then he made up excuses. Despicable, but but uncommon in Japan. Still, not deserving of a good rating.

Super clean and very convenient for tourists with kids, good location, friendly staff!

So close to the station

Nothing, all good.

Love that the hotel has water dispenser. Location is strategic and very close to Nagano Station. Some room has nice view of the train station & mountain range surrounding Nagano.

The wait for the lift can be long sometimes

A hop skip and a jump from Nagano station, it's a lovely hotel with generously sized rooms and a big in-room bath. Really central to Nagano, it's easy to get to Don Quixote, restaurants and other shops and bars. For a 'transition to / between the ski resorts' it's a great place to rest your head.

Cleanliness,service and professionalism of staffs.

Nil

Very conveniently located next to the station. Community amenities like shoe dryer.

With two beds in the room there was not a lot of space to put luggage or transit the room.

Great location opposite the train station. Easy walking distance to bus for the snow monkeys and 25 min easy walk to Zenkō-ji temple, lots of food options close by for breakfast lunch and dinner.

Room smaller than expected but still comfortable.

駅に近いロケーションで、移動の便が良いだけでなく、近隣での買い物・飲食にも便利。

ドアの外から他の宿泊客の声や物音が響いて気になった。

1. Spacious and clean room 2. Near train and bus station 3. Thoughtful amenities 4. Easy check-in 5. Lots of restaurants nearby 6. Near to mall

Nothing to dislike

Close to the train station & the city. Short walk to a variety of cafes, bars and restaurants. Clean, comfortable and friendly. Asked for a late checkout until 12 noon which wasn’t a problem. Great stopover on the way to Hakuba. Have stayed there in previous years and will definitely stay there again

There is nothing to dislike

just across the street opposite Nagano station