I try to cancel the reservation. Not possible to do it. After this, I get a payment even more than the orignal price. This is the first time that I have this.

Location and cleanness

The stairs and no lift

amazing location to very best restaurants in Salzburg like Magazin and Osteria Cavalli and walking distance to the heart of city

all good

2 cozy apartments, 10 min walk to old town. On bus route to airport. Easy access. Would definitely use again. Salzburg also beautiful, people all very friendly and happy to speak English when your German fails.

Nothing! If anything we were too warm. Hard to believe in March!

cosy and big home. great for groups

we were asked to leave everything clean despite charging a high cleaning fee. i dont like this situation

I liked all. The apartment is wonderful. I will come back.

All was perfect.

very modern and clean. good location. with nice restaurants around. close to old town

no dryer in the room. bathrooms are a little small, but very clean and modern

pet friendly, spacious, excellent home apliances

The smell in one of the appartments was really terrible.

We liked the design of the space for the living room and kitchen area.

Communication with the homeowner. She seemed like she was pissed with us not understanding how to do the check in which was automated but with critical flaws. One that we never received the email with the check in information.

Very well located, spaceful apartment with amenities, full equipment kitchen and laundry machine.

All good.

well equipment. great beds.

5 suit cases up stairs but owner really helped

Getting in was incredibly easy as the door code was emailed soon before we arrived and it was easy to get in that way. The apartment was exceptional; clean, quiet, and within an easy 10-15 minute walking distance to the central city. There is a Spar nearby for necessities and a few lovely cafes as well. The host responded quickly to a question I had while there. We loved staying there and would recommend it to anyone.

The tv wasn't working, it wouldn't connect to any networks and there is no Netflix or any other streaming service available on the tv, so we couldn't watch any Christmas movies while staying there. Not a huge deal, but in this day and age it's unusual. The walls are a bit thin as we could hear people walking in the upstairs apartment as well as sometimes laughing next door to us, and when people would open the apartment door next to us, we could hear the electronic buttons as they were input. Not a huge deal, but if you get inconsiderate neighbors, it may not be as quiet as our stay.

Beautiful and practical apartment, well located and equipped. Would recommend.

Curtains a bit too thin for when the sun comes up. In the morning

Clean

Respond slow, no human contact, expensive

All is perfect, have never seen so cozy, clean appartment. very good dialog with ovner😊

Nothing

Great design and decor as always amd perfect location.

The beds were not comfortable because the matress was soft and dipped in the middle. These should be replaced. Also, no bowls for cereal and the TV had limited choices for English speakers. Would be helpful to enable Netflix or YouTube and to have another, more universal news channel such as BBC or CNN.

Very clean, well-equipped apartment. Washing machine worked easily, good hosts, when things went wrong they were fixed right away. We asked for an extra sheet and they came immediately. Wifi was good, excellent restaurants nearby.

There were some problems with the hot water but they fixed them on the first day and offered us a shower in the nearby apartment when they weren't able to repair it immediately. These things happen, and the hosts were amazing at compensating us and making it right as well as they could.

We booked this property, but were moved to the Salzburg Residence-the yellow house next-door for reasons unknown. I can't comment specifically on this property, but we loved the Salzburg Residence house, the location and the management company was great to deal with-responded very quickly and were very helpful. The house was perfectly clean, well stocked kitchen, washer and dryer. From this location it is a 10-15 min walk to the old town district or an easy bus ride. There is a grocery store across the street and restaurants that are within a short walking distance. They also provide free parking a short distance from the home. I would definitely stay here again!

Location, cleanliness and equipment

nothing

three floor for stair.