Dan was a lovely host. He promptly answered questions online with helpful info about the island. We really appreciated knowing the cost of taking the bus to/from airport (300) and around town (200). He hosts events like trivia on Wednesday. When the microwave broke in our room, he replaced it as soon as could with another one. The location is about a 15 minute walk from town and the markets. The retreat is in a neighborhood called seaside which gives a nice local feel. Thanks for a great stay. We recommend this spot for a nice room, good location and lovely host.

No access to water but a lovely view of the lagoon

Friendly and made feel at home.

Rooms needed more light.

The staff was friendly and efficient, the place is clean, the view is great. Welcome package was a nice touch!

My room smelled like cigarettes all the time (I'm not smoking).

We loved our stay at Retreat Seaside, made especially good by Dan. He was incredibly welcoming and friendly, and was always on hand for recommendations and help when needed. Our first room was quite small with no windows but when we checked in Dan mentioned he would be moving us to a better room once the current occupants left, which he did and the second room was much better. Bed was very comfy, the property was always clean and all the staff were really friendly. There’s a fridge, kettle, microwave and toaster for guests to use which was great for us on a budget who were trying to avoid eating out for every meal.

The bar is a little expensive compared to others in the area, it could be good to offer discounts for people staying there as it’s used a lot by locals too. Some sun loungers by the pool would also be quite good

Peace and quiet and a warm shower which was really all I needed after a long day at work.

Changing of beddings and towels regularly could be improved.

Owners very accommodating with late checkout and sport screen.

There was just one senior lady behind the bar who was not friendly at all (All others were very cheerful).

Upon check-in, your room had a welcome pack of water, coffee, tea, cereal, all of which made for a great first impression. The pool was great, had different colour lights and remained open 24/7, so midnight swim was always an option. The bar served a variety of food and alcohol options in the evenings, that were decent value for money. I was there during a pretry quiet time, so was invited into town with the owner which was expected, but very much appreciated! Also, the bar area closed at 23:00, but I was here during the World Cup Final. I asked if the remote could be left out so I could use the TV at 02:00 and it was left out as promised, which was great because that was one hell of a final!

There is no reception desk so when I arrived, at first it felt like I was in the wrong place, but this is a minor issue. There are things to do in Port Vila but they are not very well advertised. Some of things I did were by accident or pure luck. Having loads of leaflets about what's available, or increasing staff knowledge so they could make suggestions would be an added bonus i.e. recommending the waterfalls or the underwater post box, which is such a unique feature. I think in this day and age wifi is very important, so the signal needs to be much stronger in the rooms.

The owners were lovely and welcoming. Nice vibe at the resto bar at night Amazing pool Everything was clean Geographic situation is good, just walk 15 minute to get to the centre !