Location

Bigger rooms

Rooms are well appointed and very comfortable and well appointed. Location is pretty good with a roughly 10 minute walk down to the Crown/ MCEC precinct.

Rooms on the lower levels are slightly impacted by street noise.

Clean. Good location

Specific staff member unfriendly. One tv not working and the other tv missing a remote

Staff were great, room was clean, facilities good for our few day stay.

Location was a little further out than we thought, car park was a bit hard to navigate.

It was only okay...

Requested on site car parking when booking 2 weeks in advance. This was approved quickly. Upon arrival, there was no car parks reserved and I had to find my own. Reception was empty when checking in. Staff could be heard chatting in another room. No bell or buzzer to alert them. Kitchen bench was still dirty. No bathmats or hand towels were provided. Foxtel channels were removed from when I had stayed previously. Heater wasn't working in main living space, only bedrooms.

the bed was comfortable. place was clean.

the view i was expecting was not what we got. we were given the room with the other side of the view. plus pool glass around was very dirty. water felt unclean too.

The location, the amenities, the view was immaculate and the rooms were spacious. The property was great! Central to locations that were for tourist attractions. Pool was warm which was awesome to swim in the nights or early hours of the morning.

Property pool wasn’t “roof top” but it was still amazing.

The location

There was an existing hole in the wall that was badly repaired by their maintenance team. We had taken photos of this repair as it was that bad. The hole caved in during our stay, we notified them the very next morning and showed them the photo of the repair beforehand and were told don’t worry we will note this. After we had checked out they called us and mentioned the hole again, we again explained that we had showed Reception and even emailed the photo over. The next day after we checked out, they rang and said that they were taking a fee off our bond as their so called maintenance team that did such a great job in the first place looked at it and said that they should charge us.