R Degrees Boutique Hotel & Spa

The suite, the balcony, the pool, the sea, the food

The payment processing. Probably the bank messed up.

Clean comfortable aircon rooms . Rooms serviced daily. Lovely restaurant with good fresh meals. Good evening entertainment. Staff was excellent, very helpful, kind and respectful, excellent customer service. Staff helpful with access to transportation and laundry services as we had a wedding and needed a suite ironed etc. made us very comfortable and we had no stress about getting ready for our function. Room service excellent. Tea and coffees were great. Pool and beach views spectacular. Loved our stay in Sri Lanka.

Everything was good.

Die Lage ist perfekt direkt am Strand mit wunderschönem Pool von dem man auch einen Meerblick hat. Das Personal, vor allem Shihan, ist über alle Maßen zuvorkommend und professionell. Das Abendessen war jeden Abend ein absolutes Highlight! Wir würden wiederkommen:)

Nichts

The hotel has nicely maintained garden and right by the beach. Restaurant staff is lovely and helpful.

Even we booked breakfast and diner package, water not included in it and hotel charges more than 2 times the price outside the hotel. Only Sri Lankan food was enjoyable which was rare or needed to precook. Western cuisine flavours is nowhere western and incomplete recipes. No salads for bfast (only two thin slices of old cucumber). Hotels lay out is inappropriate which makes non suitable for families with small children - restaurant is spread on all bottom floor so if you would like to go to the garden/beach, you have to pass the tables where people are dining. There is no separation between hallway and restaurant which made extremely difficult our special needs kids not to disturb the diners. Also bottom floor rooms exit straight to the restaurant. Hotel states has a SPA. I couldn’t book any treatment as therapist was on holidays during all our stay. First night our daughter was scared by cockroach crawling on her in the bed. Husband was hunting for them all 3 nights (4 massive cockroaches). Coffee table had a nail sticking out. Bedding was ripped. Boutique hotel? Only the name but not hotel itself. We booked this hotel for our last 4 days in Sri Lanka to relax and rest but bared only 3. It was most expensive stay in this country but the worst experience. When I mentioned to receptionist the reasons we checking out earlier I received only apology. When reached out to booking.com regarding partial refund, I was informed hotel refused to go into agreement.