We had a wonderful time at this house, the location was great! Check in was simple. We had an issue with the garage door opener and the problem was handled same day and the management was very friendly. We would absolutely stay here again.

The views and neighborhood for this property are amazing! We loved our stay and would return, though the cleanliness was lacking, unfortunately.

The Ota house was perfect for our family of 4 (kids 9 and 11). The location was ideal, in a quiet residential area, walking distance to Hideaways Beach and beautiful views, super short drive to Foodland and short drive to Hanalei. Plenty of linens and towels, spacious for our needs, beds were comfortable, water was hot and the TV worked fine once we figured out which remote to use :) Beach chairs and coolers were available as was snorkeling gear. However I recommend renting snorkeling gear if you can as the ones at the rental are a bit older, a harder plastic and not super comfortable; but they were adequate for us. The house was clean for the most part. The kitchen had a few items that were not cleaned and had to be run through the dishwasher. There is a charcoal bbq that we used a bunch and my husband raved about since rentals usually have gas bbq. We cooked at the house quite a bit. We prefer a gas stove for cooking but the gas stove was adequate. I do wish there were baking sheets available. Also, there are just a few spices and oil provided, so you have to supply everything else. There is a coffee maker but I don't recall seeing a grinder. The lanai and back yard were perfect, surrounded by beautiful plants and well kept. We loved waking up to the songs of birds, and hearing the chirping of the geckos that sneaked into the house. The rental company was quick to respond when we needed anything. I highly recommend this house!

Starting with the good things, the location is great. It’s in a good neighborhood and beautiful. I appreciated the chairs, boogie boards, washer, dryer, television, and a great backyard. What could be improved to make the stay nicer; first of all the cleaning person has to use bleach on the towels and sheets and mattress cover especially. We had to take all of the towels and sheets and pillow covers off and purchase some bleach as the mold was Bad and so smelly when you went to sleep. When we took the pillow covers off of the pillows, the pillows were quite stained . Having the cleaning people do a better job on mold, abatement. The other thing that would be very helpful is a propane driven barbecue. Having to go out and purchase charcoal for $14 to cook steaks is not something you expect. There was only one beach towel and even after bleaching the bath towels there were some stains. Best thing to do would be to, refresh the towels now and then and have some other beach towels. The other thing that people should know is that the two rooms that are available in this house are connected to a singular bathroom. There is another half bathroom that is near one of the rooms that can be used as the second bathroom. Neither of the rooms are Masters just so people know. That means there’s just one shower. I do think that the house was reasonably priced and maybe you don’t expect much when it’s that way, but you should know that going in. The house feels a bit like a college rental where you worry the youngsters can beat up the stuff so you don’t get good stuff around the house.