The facility is clean. The staff was friendly and very helpful

Location is not in a desirable area.

We recently stayed at this Japanese-style hotel, and I must say it was an incredible experience. The location was perfect - it was situated in a walking distance to prime location and had easy access to public transport. The hotel's interior was beautifully decorated with a traditional Japanese theme, and everything was immaculately clean. One of the highlights of our stay was the amazing staff. They were extremely helpful and went above and beyond to make sure we had a comfortable stay. They were always available to answer any queries and provided great recommendations on local restaurants and attractions. The breakfast served at the hotel was delicious. There was a wide variety of options to choose from, and everything was freshly prepared. Overall, my stay at this hotel was fantastic. The location was perfect, the staff were excellent, and the cleanliness was impeccable. I would highly recommend this hotel to anyone looking for an authentic Japanese experience with great service and amenities.

I think car parking should be included in the overall price, not charged separately.

clean and friendly service

the location is great to explore the city centre, I also love the design of the hotel, nice quiet Japanse aesthetics.

would have love to be able to make a tea or have a cold drink and in my hotel room. also the room was located next to a busy street, although with windows closed it was isolated quite well.

good one everythings

Very nice hotel, pretty new

our shower had no door. make the water go everywhere in the bathroom

Hospitality of the employees and breakfast.

The staff is super friendly, and the rooms are very new and clean! I had a lovely stay.

Diana at front office was exceptional her communication skills were excellent she was very helpful as well

it was not 250 meters from Gare de nord central bus station which was mentioned it was quite far from it about 25 minutes walk from there

The Hotel was in general well located, close to the center and the staff was very friendly and available.

The price was too expensive in relation on what they offered, Breakfast could be better, I didn't find any fresh fruit.

The location was quite convenient with a nearby metro station. We mostly walked to the centre which was a 15 minute journey. The beds were very comfy and the facilities were modern. The staff members were lovely.

The windows are not soundproof so we could hear ambulance sirens throughout the night.

clean and comfy. nice specious rooms. towels changed every day. breakfast for 15eur- good price ! a lot of various food to choose from. close to centre !

missing kettle in the room. you have few cups of coffe. if you want more you need to pay.

Sample and clean. Everything in right place.

The breakfast with extra payment

The position was good because it was within walking distance from two metro stops and the city center. Nevertheless, the area probably is not the best in Brussels. The breakfast was well-equipped.

It was hard to sleep because the room was noisy. The bed lines were not well clean. There was no possibility of having tea or coffè in the room. I think they can include a kettle in each room. I think I've paid too much for the services they offer.

Room was clean, comfortable, and bright, loved the windows - hot tea offered at front desk! loved that !and staff were all super friendly and helpful. Very knowledgeable, was able to recommend places to visit.

area is a bit rundown

Staff was super nice.

The shower leaked onto the floor due to a lack of a rubber seal below the glass partition.

The staff were excellent: polite, friendly, very professional. The location was awesome: walking distance to city center and right next to Ylser metro station. The hotel is very clean, the rooms abd public spaces both. We've tried their breakfast too and it was lovely.

The hotel is very minimal in terms of appliances, which is fine for most things, but at the beginning of our stay the room didn't even have a kettle for water/coffee. A few days later they'd added a nespresso machine so that solved the problem. The bed was a little on the soft side which we didn't really like, and having an extra blanket in the room would've been nice since I personally didn't feel like going to bother the staff past midnight for one.

We were allowed to make an early check in which was absolutely fantastic. Friendly staff and great location. Beds were very comfortable and clean.