The design and the new hotel

The breakfast. Not super good but not bad. Too many people. Sometimes destroyed buffet. Refill is not fast.

Very clean and excellent service

The AC dripped all night

The hotel and room were very nice and the beds very comfortable. It was quiet and I slept like a baby even though there was much going on on the ground floor. Good value.

Breakfast was so-so. The eggs were a bit cold. Still the hotel was good value.

Breakfast is amazing !

The lady at the front desk is not professional, kept talking very fast to me in Spanish without listening to me. Until at the third time (I even had to raise my voice) telling her that I can't speak Spanish. She finally switched to English. She even treated customers differently, like allowed someone to cut in line. If it wasn't her, the whole experience will be a perfect 10.

The breakfast buffet was very good but what I liked the most was the service, especially from Roberto Vargas, who was very kind, and suggested great places to visit and eat.

The pool is very small and dirty.

Modern hotel, friendly staff, the pool was nice.

If you don't have your own car, transportation takes a little longer.

Great value!!! if looking to go to Val’Quirico or the outlets

Nice Mexican breakfast. Room was big and comfortable.

Pool very small and doesn't look inviting, even after long day outside in the sun.

great location next to huge outlet mall right on highway to go to Mexico City

Personal and location

Location. We mainly hooked this hotel because it’s close to Val’Quirico. it’s right next to an outlet mall so that was good too. The breakfast was good too.

We stayed during high season (New Year’s Eve and Day) and obviously the hotel was at capacity, I felt that it was a bit understaffed at least in the reception. long line to check in and out and with only two elevators we had to take the stair often since they were occupied.

Excelent

Everything

breakfast rooms were clean

location too far from city centre

Everything was excellent the service the room the bed the pool the bar the restaurant everything was excellent

The Personnel was great

great wifi