Only the breakfast was exceptional rest Poor location, filthy surroundings, unprofessional staff. We happen to order one room service for dinner, paid in cash , but dubious enteries were made asking us to shell out RS 4000. After a marathon of calls, reception quieres and investing time that the error was rectified. We all love swimming, made an extra effort to buy swim suites but Swimming pool had cold water, so swimming not possible .

Location, filthy surroundings

The staff at reception was very warm and welcoming. She was helpful and very polite in handling. Latter rooms are very nice and quite comfortable.

Spa doors need renovation and the AC in spa needs a thorough inspection and services.

Nice

Nothing

Good property

Busy street and messy intersection

Ubicacion y servicio de restaurante y desayuno.

La atencion del personal (incluido Managers de servicio) y la falta de resolucion al momento de plantear inconvenientes simples como la habilitacion de television y la vista de la habitacion.

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La imposibilidad de poder contar con canales de TV de peliculas en idioma Ingles. Un hotel 5 estrellas deberia proveer ese tipo de servicio a huespedes internacionales. Intente en mas de 6 ocasiones que se habilitara una suscripcion para contar con canales en ingles y fue imposible por incapacidad del Hotel o de sus empleados.

Awesome place to stay

staff is so cooperative

The morning breakfast was not up to mark which I experienced with other properties and need over all improvement in amenities of hotel.

breakfast