La atención de las personas a su cargo y las instalaciones que estaban en buen estado y muy limpias.

El cobro adicional del aire acondicionado. Entendemos que por el precio que pagamos deberíamos disponer de este servicio sin un coste adicional.

The villa felt like a home away from home. The location is not far from correlejo - there is a taxi rank at the top of the street, a taxi is a 5 minute drive and costs no more than 6 euro. The walk is around 20 minutes. There is also a supermarket and around 5 restaurants at the top of the street. Lucia was very helpful, replied very quickly. Her husband came to clean the pool 3 times during our stay during unsociable hours so we weren’t disturbed. The villa was clean and the facilities were fabulous. The sofa outside is great for naps! The shower is fantastic and the beds were comfy. You had to put euros into a meter for air con but because you’re on a very windy island, the villa doesn’t heat up. I only used it when blow drying my hair. 1 euro will get you around 2-3 hours of air con. There is air con in all the bedrooms and the living space. If we visit the island again, we would definitely book this villa.

Nothing

Very spacious, the layout was perfect. Great well maintained pool. Amazing family space for 6 people. Everything you need was there. Modern kitchen and outside dining area was a bonus, great for socialising. Good size bedrooms.

2 very minor points. Having the one key fob for the alarm. We managed but at times was awkward if not all guests were together. Also Remembering to have coins for the aircon too.

The Good We did have a good time at the villa and despite the initial issues we made the most of our trip. Handy to have dishwasher, washing machine at property.

Honest review of Bella Lucia. Our stay started with a bad taste as we received a WhatsApp message from Lucia two days before arrival which wasn’t the friendliest and saying no pool towels provided. We messaged that was strange as usually included in villa stays. The message she sent back is in the pictures. Quite rude but 2 days before your holiday no other choice. So we had to pack x4 towels in luggage which with two suitcases between a family of 4 that’s takes up space. We asked to be let in at 1pm as would arrive a bit earlier. We were told no. 2pm. Even though a family in the next village to us told us the couple last to stay left 2 days ago. Lucia arrived 5 mins late and then the towel drama continued. She would not let the conversation go about it’s not normal to provide towels. We said it should be stayed in the advert and it is normal but we wanted to end the conversation. Lucia wanted to win the towel battle and continued. She then produced x4 towels and insisted she was doing us a favour by giving them to us. Even though we had to pack x4 but late on the favour. She produced them from her stores and left them and we should have felt lucky. Biggest annoyance for us was the Air con. You had to pay €1 for about 30 mins worth. Naughty and an extra money maker as we only had it on in two rooms for part of the night and cost €5. Adds up, especially when paying a lot for the villa for the weekend. Lucia said it was economical … it is not. And bring coins. Annoying having to get change each day. The kitchen Smelt of fish and the Door handles were sticky. A lovely hair found in the ice cube tray. Location on Google maps in booking.com is wrong and it is further away than it states. So just be aware. Beds are hard, fine for me but the kids and husband woke up achey each morning.