The quietness of area and how everything is arranged from A to Z. Also, they were always sending reminders and updates regarding check-in and check-out.

Nothing everything was great

Very comfortable bed and pillows, very good facilities, clean, cosy and perfect temperature

Shame that it’s a basement but this is not obvious until very last minute when you are given checking descriptions. The 10am check out. It worked well for this trip but it could be rather inconvenient

Location , comfort of bed, quiet, warm and facilities.

Cleanliness. Cobwebs on cornices and above at sides of wardrobe. Skirting boards at bedside were grimy. Inserts on bathroom door were dirty/dusty and some cutlery and crockery/pots had to be washed prior to use.

The area is quiet and close to The Downs and the No8 bus route

I stayed here a few years ago and feel the company who manage the property only carry out the minimum of cleaning and maintenance. The carpet needs either steam cleaning or replacing, the entrance coconut matting the same. The grouting and silicone sealant in the bathroom has black mould and needs attention. Whilst milk was provided there was no tea or coffee supplied. Fortunately the weather was extremely hot and only the duvet cover was required. However the duvet itself was only fit for the bin, all the filling had clumped up like tennis balls.