The location is convenient and close to many places. The hotel, staff, rooms, especially the breakfast was superb!! We as a family love staying at the Hampton Inn!! It’s always felt like a relaxing vacation! Also a great hotel to unwind and also have fun! The cost for the hotel is also very reasonable!! Especially for the experience and continuing awesome experiences we’ve had!! It’s definitely one of our favorite hotels!!

Nothing.

Central location

Musty garage elevator smell

the room was big and spacious!

small pool

convenient location, very friendly staff. rooms clean and fresh, and like I’d expect from. Hampton Inn.

nothing.

The hotel was awesome, staff were friendly, the hotel was very clean, modern and in great shape, seemed almost new. The beds were very comfortable, breakfast was good. The pool area was exceptionally clean and although a little on the small side was still very nice. Wifi was also very good.

The parking garage was a little tight for someone with a truck but was overall pretty good. The roads around the hotel really could use some fixing up. I thought the price for a 2 night stay was a little on the expensive side, but you get what you pay for.

clean, quiet and friendly.

It is a new hotel and we had a great view. I was a little confused as I know Spokane and could not picture a Hampton In Downtown. It is not truly downtown in the bar/restaurant scene, it is across the freeway on the hill by Sacred Heart Hospital. That didn't both us but you couldn't really walk from downtown if that is what somebody wants. I will definitely stay there again.

pillows were too stiff

Fresh and new. Great breakfast options!

it looked nice enough and clean.

it’s surrounded by hospitals so expect to be woken up numerous times by ambulances, and I don’t know why but they give you the smallest trash bins possible, so if you have diapers expect to fill them up quickly and expect to have quite a bit of trash with no where to put it, they also clean the pool at random times with no time given (I was told pool and gym were 24 hours) but every time I went to swim it was being cleaned, I know it has to be cleaned but wish I would’ve been given a timeframe so I didn’t upset my son (the whole reason I choose the hotel was for the pool), and although the hotel seemed nice it was awkward going past a bunch of police arresting someone in the hallway as I was making my way to my room, for how expensive it was I was expecting higher quality and a more comfortable stay, instead it felt uncomfortable, loud, and ghetto, I gave this hotel a shot as it had high ratings but I most definitely will never stay here again.

Unprofessional staff. The staff was not wearing clean clothes. I thought homeless people were stealing out the back door. I informed the front desk. They checked it out and informed me that it was part of their staff.

great breakfast and comfortable rooms have stayed here multiple times

the beds are not the most comfortable I have stayed in but are good.

I liked the parking and the cleanliness.

The neighborhood could be more desirable. Like most bigger cities the downtown areas are a bit rougher.

Easy off freeway

On a hill- difficult in the snow

staff were extremely helpful. the facility was located very near to the area that prompted our trip. i can't say enough about the professional attitude of all employees.

no complaints.

From the minute we walked in the door we were treated like royalty. The staff was kind and helpful and super sweet. The room was comfortable and incredibly clean and well taken care of. We slept great and had a wonderful stay.

Decent breakfast and great views of the city from the hotel. Very clean facility and the hot tub and pool are open 24 hours which is awesome.

Parking for oversized vehicles is limited and the garage is very tight.

Lots of on-site, free parking. The lot was secured access and had camera monitoring. Beautiful pool and hot tub with accessibility for all!

The breakfast was ok, tons of items weren’t stocked so it was a little disappointing. The check-in staff were professional, but the smile didn’t meet the eyes. I travel A LOT for work and often feel that I live out of hotels. Being genuinely welcomed (apparently) makes a huge difference in my personal experience.