Location is good

Most of the house furnitures / facilities were either not functioning, not available , not safe (mind the elevated wood on the floor), or doors with stuck & CREAKING noise

It was a beautiful apartment with views of the mountains and lake from most windows. When I finally managed to get hold of the host and get the code for the key - through another resident! - the host was great.

It was very difficult getting in touch with the host because they didn't receive my email giving them my European phone number (my Canadian phone doesn't work here). But worst of all, I sprained my ankle the first night on the one step down from one part of the bathroom to the other. I twisted my foot there a total of three times. Hallstatt has no medical clinic, so I've had to wait to return to Vienna to get it treated.

Location was great. Right in the start of Hallstatt village. It’s an apartment so it has small kitchen and shared outdoor space was lovely.

It’s pricey for what it is. Understand the location is great and Hallstatt is small village so you pay premium for the location however, I’d appreciate if they clear the description for the lake view- it really isn’t. Think if you get the top room, you’ll get full lake view that you see on website but from our room, you see small bit of the lake. Didn’t bother us too much as we stayed really shorty time but would do some who are expecting full lake view. If you’re driving , they will suggest parking at P1 and take shuttle bus but unless you have huge luggage with you, just walk! It’s only about 5-10 minutes walk down. Shuttle driver was really unpleasant and bus is tiny so we saw many people were waiting with huge luggage plus baby pram we decided to walk and it was super easy! Would be nice if we were informed there is walking option because we thought it’s miles away. Bathroom - no shower curtain kind of impossible to have standing shower. Bathtub Drain don’t work . Overall would’ve been great if few things fixed.

No positive point regarding the property. The property is fraud. The description on the booking.com is incorrect. They give you a accommodation which is 21km far from the lake. The accommodation provided was in a hilly area extremely difficult to reach. The accomodation provided was half the size of the accommodation mentioned in the description. The booking.com did not provide the support when I complained about the incorrect description of the property.

The entire experience was exhausting as the property provided was 21km away from the lake and from the property described here . It was physically and mentally exhausting drive to reach the accomodation. It consumes lot of fuel as it was provided in a very remote and hilly area. With no phone connectivity and not recommended for a tourist. In addition the host does not respond on time . I had to call 6 to 7 times during the checkin time and they share the address only when you call during the checkin time so you don’t have a place until they pick up the call.

The property was large and in a good location. the lady who helped check us in was very helpful.

The shower tap broke and we couldn’t have a shower. The linen supplies for the sofa bed was inadequate (no sheet) and the mattress protector was not clean.

Sandra (the host) is very lovely, she waited for us while we were running late and helped us changed the sheets on the beds. The rooms are very spacious, and the view from the window is incredible! It’s right at the entrance of the town, so it’s very convenient if you have a lot of luggage, since cars are not allowed in due to the history of the town. Hallstatt is stunning, with lots of homemade goods and delicious food stalls in town. There are swans on the lake and cats walking freely along the street. It’s very calm at night and in the mornings, and I would 100% live here again.

None

This is an unforgettable stay for me and my wife. The location is fantastic and the apartment is very clean. Compared to other place to stay nearby and considering the price, it is a 10/10. Sandra as the host is fantastic. We would love to stay here again.

Mattress was comfortable

The amount they charged for 2 nights is not what the apartment is worth at all. It was massively misleading on the pictures when booking. Its worth half of what we paid. No care or attention to detail in the apartment at all. Tiny kitchen (no microwave, no oven and sign which says "no cooking which smells" A sofa facing a wardrobe in the hallway, isn't very well thought about. The shower door lets water all over bathroom floor when showering. Toilet next to the kitchen, not very pleasant. Outside balcony is very small, useless and again misleading on pictures. The company are clearly upping the prices to get the most out of people and we felt ripped off by the place considering the amount we paid.