location

swimming pool very small need to have to wear swimming suite NOT SHORT

Nice helping staff Airport shuttle Quite

No espresso Extremely slow frustrating elevators No coffee maker in my executive room Keep repeating the same songs over and over..

rooms are constantly dusty

The location was excellent and we thoroughly enjoyed exploring the hotel and mall which you could access via the hotel using your keycard. It was within easy reach of several landmarks and Bazaars. Staff were very helpful and efficient and always on hand to help. Saima and team on the front desk were helpful & friendly. We particularly enjoyed the design and layout of the hotel and last but not least the breakfast was very good.

At times Housekeeping fell short, in particular when requesting something like an iron to be bought to the room, it seemed to take quite a while. We also had to wait for a long time for someone to come and reset our safe. The keycard which should have allowed entry into the mall never worked so we had to rely on security to let us in and out of the mall.

Great location being above the emporium mall, really helpful staff, great breakfast and food

A bit far away from all the tourist attractions like the old city.

location, international standards, staff, cleanliness

👎

Not

Relatively clean. Very good location with direct access to Mall. Airport Transfer is very convenient.

Elevators are always busy and it takes upto 15 minutes to catch and elevator. Average is 5-7 minutes. There was too much noise until 2am. Even vacuuming and kids running through corridor.