Good centric location. Easy to access with sms code etc.

Very dissapointed with the general cleaning of the hotel. My room did not smell clean at all, the bathroom has not been cleaned deeply in some time. I sent a message to the hotel about this but never got a reply.

convenient location and parking.

good location, free parking

2 beds binded togeather to make kind of one "big bed". not working at all. reading lamps are in very dangerous position for visitor/sleeper - close to head/hands, may be broken easily.

No breakfast served, hotel location is good, free parking is good

room's with 1 bigger bed would be appreciated, air conditioning in rooms would be good

A nice sleep-in in the very centre of Lovisa. Good and clean facilities. The place has undergone a facelift since our last stay. Although unmanned, it worked very well. We can also warmly recommend breakfast at Esplanade a stone throw from the hotel, affordable and tasty.

The staff was super friendly and the beds really comfy.

The WiFi connection could be better

The beds were very comfortable. The facilities were good for a budget hotel. The location is perfect.

Communication when trying to check in didn't work. When we reported a leak, they did respond and offered a new room.

Clean. Always available.

If you travel for work, pay your self and expect to be refunded, then BE WARNED. Hotel nor Booking will not issue a reciet. There is no staff to help you.

Clean, quiet, with free parking and good enough free wifi. Location is in the center.

All the problems for this hotel come from having no staff. If you have problems, you are on your on.

Good breakfast, not too far from hotel, but only if weather is ok?

When arriving, the given access code did not work. It took one hour to working code.

Quiet place.

Difficult to get booking conformation. Not very good place to stay if you want your company to pay for it. they share no paperwork.

Easy check-in, exceptionally clean and quiet.

Everything was perfect

Clean, very easy to deal with. No hassle

No coffee supplied in room!

Hotel was quiet and comfortable with easy check in via txt message and lots of parking.

The lack of the personal touch, you never saw any staff and if you had a problem then rather than going to reception as you would in a normal hotel......you had a phone number to call. There is a bar and restaurant on the ground floor sharing the front door with the hotel.......stayed here three nights and this place was only open once.....if you've ever stayed in Loviisa in the winter then you'll find out very quickly that there isn't many places to eat at night, this bar and restaurant should be open every night.