Olive Zip Indiranagar Metro by Embassy Group

Excellent location, courteous staff, kept clean always

Nothing to not like

Everything was good. The room , essentials provided, ambience and cleanliness perfect.

The lift which is on the first floor is a problem if we have someone with back or knee issues who cannot climb stairs at all. Shower gel was exactly above the toilet tissue which stained the tissue, making it non usable. The bathroom door was having some issue not able to close it. Sometimes the staff is not so responsive for any room service.

For a prime location, the property, the rooms, the amenities, the staff, the cleanliness at the price is a steal. Even putting price aside I had a lovely stay.

Though I did not ask, but free WiFi, if offered, would have been nice.

Amazing location

The staff are unprofessional. It took more than an half hour to check us in. The receptionist printed all used pages of my passport. We had to fill forms to share address details and then WhatsApp the same details later even though we did web check in and provided all details prior. We booked for two people, but there is only one towel and small toilet paper. We were 2mins late to give our laundry and had to pay 2x price. And an additional hidden transportation fee. When we try to have a conversation about it to the receptionist, absolutely no response and complete silent. Room and location is quite nice. But overall a very dissatisfying experience