Lunan House

Manager was awesome knows his job well

Location is stunning and full breakfast was excellent value included in the room price. Staff were extremely attentive, polite and excellent at their jobs.

Rooms in the annexe are getting a little tired and could be doing with some refurbishment. That said, refurbishments cost money and would put up the cost of your stay.

Beautiful location and gardens

The room was lovely, very spacious, clean and tidy. There was a young man we spoke to when we first got there, he was lovely and showed us our room. I was surprised with the room with how nice it was, as I've stayed a couple of times before, and the rooms weren't that nice. Breakfast is included in the price which is good value for money. The grounds are lovely, some wear and tear with age, but that's to be expected. Close to the lovely Lunan beach, which is exceptional and a must see.

There were some areas of the hotel which was dark and dingy, old carpets etc. The shower room in the hotel room wasn't the nicest. We got there about 3.30-4pm, went to the beach for a bit after check in, came back for dinner. There was no menu for selection or prices. The young man told us our options. I said, would he like me to pay just now, he said no, I'll just put it on to your room. I didn't know how much it would be, would have been nice to be given the option how you would like to pay and how much. Anyway, got our food, the garlic bread, nan bread, chips were so hard, like they have been over cooked or laying around. The macaroni and chicken korma tasted alright. After dinner, we went back down to the beach, then had an early night. Both of us had been feeling great until this point. When my daughter woke early in the morning complaining of a sore stomach. She sat up at the side of the bed and was sick, was mainly fluid, all over her pjs, and some went on the bed sheets at the side. I stripped the bed (like I always do at the end of a hotel stay). I rinsed the sick from the sheets with hot soapy water and put all the sheets together ready for the washing machine. We ended up leaving Lunan hotel, and tavelled back home 2 1/5 hours. When we got home, we both had diarrhea. I'm now wondering if it has been the food at the hotel that made my 7 year old daughter sick and gave us both diarrhea. As we were both perfectly fine until we got to the hotel, and the only other place we went to was a walk down to the beach. Later that night, after we got home, an invoice of £50 was sent via Booking.com( no mention of what the £50 was for), and money was taken from my bank account. I sent Lunan Hotel a message directly and via Booking.com to ask if this was for the sheets that I had rinsed as my daughter had been sick (the sheets only needed the washing machine). I have had no reply from Lunan Hotel, just ignored.