HATAGO INN Kansai Airport

Fabulous staff, very kind and professional.

Value for money

Nothing

The room and the common areas are exceptionally clean. Breakfast options mostly Japanese, but quite good variety, including salads, warm and cold plates, yoghurt and cereals etc. In the lobby there is a huge collection of manga, and free coffee/tea service during the day. We enjoyed the public bath on the premises (really clean, with good amenities, and not crowded at all during our stay!). The staff are very kind and efficient, at the reception, as well as the breakfast and cleaning staff. The free Wifi worked very well. There is a very large supermarket (& discount store) nearby and guests can use a free shuttle bus to a big Aeon mall with a nice seaside promenade not far away. The hotel has a large parking which was extremely convenient, as we were traveling by car.

Some reviewers mentioned that the blinds in the room do not shut off outside light completely, so the room gets rather bright already in the early morning. For us this was not a big problem, and probably many customers leave early anyway.

Facilities were new and onsen clean. The reception was staffed and checkin process was good. Room was fine with a basic decor scheme.

Motorcycle noise lasted until 3am and couldn't sleep until 3am because of those noises. I already used earplugs and there were double glazed windows.