I rented the double bed honeymoon suite for our honeymoon and when we got there they said I had to be charged $20 more than the price and receipt I was given from booking through booking.com. I even showed the receipt but I was forced to pay more anyway. Then when we got to our room it wasn’t even close to the room I booked. it was a third of the size and looked like garbage compared to what I paid for and rented through booking.com. again I showed the online receipt confirming we were supposed to be in a far better room and we were told it was already booked by someone else and pretended not to know why we didn’t get the room I booked. by the way, when I had to pay an extra $20, the woman/manager put the money on her purse. what a disaster. nice to have done to you in your honeymoon. I will never use booking.com again!

The room seemed freshly renovated, everything was clean, AC worked fine and the room was very spacious. There was free drinking water and the price-value ratio seems great for Galapagos.

Community kitchen would be nice, but just as an add on for future improvement.

very good location. they stored my luggage whilst I went to the different islands

I stayed in 2 rooms. in both, the curtains did not block any sunlight. there was no hot water before 6:30am. wifi was slow, but this is the same everywhere in the Galapagos. In the first room I stayed in, the air conditioning was aimed at the pillows, which made it difficult to sleep

Amazing location! Just around the corner from restaurants and a 2 minute walk to the main strip.

All good. If I had to say something, the water cooler dispensed super slow.

I loved the location. Walking distance to the pier, shops and restaurants. There's also tons of tourist agencies everywhere so you don't have to plan ahead for day trips. I took the bus from the airport (bus to ferry to bus-lol) and it was maybe a 7 minute walk to the hotel. It was also easy to take the bus back to the airport. The bus pickup is at the Pier. Just make sure you know the bus schedule, which the hostel was able to provide me!

The internet was not good during the daytime. In the evening it was more stable. I also noticed there was an internet shop, but I didn't see it until the end of my trip. Something to consider if you're planning to do work while you're here.

Exceptional location in Baltra Av. ( Main Street in Ayora) near to the dock, tours and dive operators, caffès and street restaurants. Staff is friendly . Rooms and beds are huge and very clean. Buses to the airport only one block away. Many taxis too. Hope to come back

Wifi quality should be improved

air con & tv

nobody there when I arrived

near the port and many restaurants

wifi

Very friendly and helpful staff, well located in the city center, big bed and very big room.

Towels always seem to be dirty and I'm bad condition.

Location, friendly staff, facilities, big room.

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This was a simple place, our family of 6 stayed in a room with 4 beds. It was close to the center of town, which I liked. The air conditioning worked great, and it was perfect for what we needed. It was quiet for sleeping.

Breakfast wasn't included, but that we expected. It didn't have a pool, but that was also expected. No elevator, but I wasn't expecting one.

The hostal is located in the center - good location. The room was big with 2 big beds

1There are no lamps near the beds, 2 you could hear everything in the other room, 3 and most of the time there wasn't anybody at the office (reception). 4 The doors are not marked good and it took time to find them

Room was huge and clean, really nice staff, great location close to the pier and on one of the major streets. Room was just as nice as other places I stayed in Puerto Ayora, and about 1/3 the price.

They're not on Google Maps but their location is correct on Booking. Wifi wasn't great but about average for the Galapagos. No breakfast (that I was aware of) and no lounge / common area - you basically walk off the street and there's just a staircase to the rooms upstairs. Not a problem if you just want a place to stay but you don't get the communal hostel atmosphere, if that's something you're looking for.

Good location close to boats and ferries, restaurants, etc. Great staff, which tried to fulfil all of our requests.

It was in a fantastic location very close to Calle de Los kiosks and a short walk to the ferry. Excellent staff that were very helpful with any needs or questions.

The wifi was spotty at best.

Great location, close to the port. The room was big and comfortable.

The location was great. We did not have breakfast as we left the hotel early in the morning to catch the ferry to another island. I liked that it was close to the ferry and main part of town.

I would have liked a room with a view, but in this location there was no view.

Spacious room with a big bed. Everything was clean. Good help from the reception.

very helpful staff

Nice size rooms, comfortable beds, hot showers and excellent location...all at a very good price especially considering the location.

Simply no one on duty. Person knew when I was arriving and after getting me my room I never saw anyone again. Toilet was not working properly nor air conditioner (which made sleeping uncomfortable) and with no one on site there was no solutions. This is hotel without front desk. There was no filtered water (had tank but remained empty) which the other 14 hostals included. No common space and none of the community of a hostal. But if you just need a place to sleep the price and location work.

Very clean, and comfortable. Had a water despenser in the hall. easy access. Great location.