Nadine Phu Quoc Resort & Spa

Breakfast and pool were good

Staff were friendly. Access to the main road by golf cart was convenient.

The rooms are clean . Staff Daisy is great.

Steps to go to the room. No lift. Did know about this.

Exception service of the staff and very clean

Nothing but would be nice to include more fruits and variety in breakfast buffet

Property is in a good location (if we don't count the stray dogs). The pool was good and the vegetation around the resort was pleasing to the eye. Laundry was relatively cheap but could have found even cheaper options outside of the resort.

We booked our room when one of our kids was only five - but by the time we checked in, he had already turned six, and guests including and above 6 years of age are treated as adults at this resort. We fully understand this and appreciate that the price initially shown by Booking.com will increase, however we were asked to pay extra IMMEDIATELY after checking in (for the originally shown price). We literally only got into our room when we were asked to pay more money. A bit of courtesy would have helped here - e.g., tell us the next morning etc. Staff was generally helpful, however on one occasion we messaged reception on Whatsapp to pick us up on the main street. Nobody came and we did not receive any response, so we had to walk back to the resort with two small children through 8-10 stray dogs. When we asked the receptionist, who was not the one who checked us in so probably has not recognised our number and only said "sorry". She could have just asked who we were and our room number to verify that the request was genuine. Apart from that: - Be warned, the room is VERY small, 20 sq.m tops (and we stayed in a triple room); - Breakfast is sub-par with mostly the same items every day.