The staff were excellent and the accommodation very comfortable.

Of all the things, only having one lift and it being very slow was strangely frustrating.

bel hotel bien qu'alambiqué

le problème est que les photos que vous affichez sur les sites booking ou autres ne correspondent pas a la réalité de la chambre obtenu!!! je souhaitais une chambre avec baignoire et douche comme présenté dans les photos accompagnant la réservation , j ai mm upgradé la chambre pour l obtenir ! au final qu'une douche très décevant. a moins que l hôtel a modifié de lui même la réservation en donnant une chambre inferieure pour un prix supérieur

El hotel 10 de 10 , la atención muy buena un plus es que hay personal que hablan español 😀 Las habitaciones muy limpias , las estancias muy bonitas y cómodas .

Great breakfast excellent staff very knowledgeable and helpful

Everything was great

It’s excellence and uniqueness

Spa could be better.

Prima bed en de ligging van het hotel. Uitstekend ontbijt dat ook goed bijgevuld werd.

Kamer werd pas ‘s avonds schoongemaakt na onze eerste nacht. En men wilde dat doen toen we net even terug op de kamer waren voordat we gingen dineren en nadat we de gehele dag weg waren geweest. De factuur zou per mail verzonden worden en ook nu (net als de vorige keer) gebeurde dat pas nadat we er na een aantal dagen nogmaals om hadden gevraagd, waarbij de factuur deze keer in 1e instantie leeg werd ontvangen en er dus nogmaals om gevraagd moest worden.

Room was on the second floor facing nowhere.

The view

Breakfast was amazing; the staff were attentive. Lovely hotel would stay again.

The choice of food in the evening was limited.

Le personnel est très serviables et répond à toutes les requêtes. L'hotel est tout simplement sublime. Il possède un véritable cachet car le batiment existe depuis le 17eme sicle. Les chambres sont très confortables.

Amazing breakfast Possibility for renting a bike at the hotel Confy mattress

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L'albergo in sé bello, pulito, bella camera comunque inferiore alle attese (rispetto alle foto su booking) , colazione abbondante e varia, personale gentile.

Ci hanno dato una camera che non corrispondeva alle foto su booking, ma questo ci può stare... il problema è che era in un edificio secondario, per cui non abbiamo potuto usufruire di piscina e spa, dal momento che per raggiungerle bisognava fare un tragitto all'esterno e, in questo periodo, la temperatura esterna non invoglia a muoversi in accappatoio per la strada ( con la riserva di quanto possa essere opportuno girare per strada in accappatoio, ma data la libertà olandese, tutto è possibile...) Le camere non sono adeguatamente insonorizzate, si sentivano i bambini della camera accanto. Inoltre poco servito dai servizi urbani, col tram più vicino a 10 minuti a piedi.

Breakfast was nice. Bed was extremely comfy and reception was very helpful and accommodating about a later check out.

Hotel felt a little tired. Studio room was a little rough around the edges and rather oppressively designed and dark.

Sehr freundlicher und zuvorkommender Service. Tolles Frühstücksbuffet, in allem ein sehr saubere und gepflegtes Hotel.

Leider konnte man die Fenster nur einen Spalt öffnen, wodurch sich insgesamt in dem Zimmer sehr viel Staub gehalten hat

Simpatia do pessoal, limpeza do hotel, tudo

não sabiamos que se pagava taxa de limpeza

Staff excellent and ready to help with anything. Also love the selection of pillows available to suit anyone. Great pool, sauna and steam room too.

Not too central but easy to jump on tram

Die Lage des Hotels ist gut. Man kann gut zu Fuß alles erreichen

Personal Rezeption etwas überheblich zu gelangweilt.Für das Geld ist die gebotene Leistung nicht gerechtfertigt.

Εξαιρετικό boutique hotel. Ωραία δωμάτια, καθαρά, με στυλ, πολλές παροχές, εξυπηρετικό προσωπικό. Συστήνεται ανεπιφύλακτα

Room size, comfortable bed, clean and functional toilet, wardrobes, decent break fast, property surroundings, reception offered an umbrella. They have bikes rental too.

lighting in the room. Few tiny lights only, we cannot even see your partner !

Gostamos do atendimento cordial, em especial dos portugueses que nos trataram muito bem. Destaque para a localização bucólica e o prédio histórico reformado com janelas altas e lindamente decorado. Pode-se entrar com as malas pelo restaurante que fica no térreo e usar o elevador que fica ao lado, sem necessidade de subir as escadas da frente do hotel. O café da manhã é muito bom, e adoramos o toque português com o pastel de nata delicioso. Além do restaurante do hotel, há outros bons no bairro Piij próximos da Albert Cruyp Straat onde aos sábados ocorre a famosa feira Albert Cuyp Market.

O hotel poderia aprimorar a comunicação sobre a entrada com malas pois soube desta facilidade lendo um comentário do Booking.

Happy always there to help staff, including a very nice porter lad who helped me upstairs and opened doors, and was always very polite and friendly

bar /breakfast area could have more comfortable seats

The hotel is very nice - our room was very nice and clean, and the beds were very comfortable. It was a lovely touch that they left some nice toiletries and slippers for my little girl. The facilities at the hotel were great, including the pool. Breakfast was superb and we also thoroughly enjoyed the evening meals we had at the restaurant. The staff were lovely and very helpful. We would definitely recommend and look forward to coming back.

The only thing we would say is that the location of the hotel let it down slightly - it is a little bit out of the way of the main attractions. Having said that it is a pleasant walk from the hotel to the sites and there are plenty of nice restaurants and coffee places very close to the hotel

Main hotel and breakfast was great !

Room was located in adjacent building, which was not great, as we got wet every time we went between the hotel and our building.

Very nice 5 star hotel and the staff are really helpful. Really enjoy our 25th here. Pool and sauna very nice a quiet

Breakfast is over 25 euros each and was not as good a premiere inn to be honest

Excellent service during our stay! The beautifulhistoric main building is renovated with contemporary features, feels bright, comfortable and welcoming. It faces a scenic canal and has good restaurants, food market & laundry a 5-10 minute walk away. We enjoyed dinner at their restaurant in lovely outdoor seating area and a good breakfast selection.

I wish it were more obvious initially how to get help with bags when first dropped off (we carried a lot this time) and a clear alternative to walking up the grand entry front steps for those with bad knees. (Perhaps that could go in welcome email.) Once we figured it out, no problem at all.

Beautiful building and location on the canal in a quant area

Property was great, a little further away of the main area but still nice to be away from the business.

Property was great Staff were exceptional Room was great Walking distance to everything

Nothing

I like the room size and the service , the breakfast area is good.