lo unico bueno la ubicacion todo lo demás lamentable

que me cobren por una tarjeta/llave de la puerta. la limpieza y la actitud de algunos empleados, otros estuvieron bien.

Convenient location Onsen New

It was relatively near the Haneda airport. The room was big enough for two.

Lage, Frühstück, top Personal!!

Nichts

Schönes Hotel in guter Lage mit Onsen und gutem Frühstück

Alles bestens. Ich wüsste nichts was schlecht wäre.

nice location！clean room!

Too much noise from the aircon. Air purifier needed in the room.

Room was very spacious in comparison to other places we stayed in Japan, staff were very friendly, vending machine and laundry on site. Onsen was lovely if you have smaller tattoos and use a tattoo sticker to cover them up. A short walk to Shimbashi station which was great!

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Nice service from the staff who attended to room . Effective aircon. Good fridge. Nice spa.

Bed is only accessible from one side as room is too small. Check in was efficient but not welcoming. No instructions on how to open the doors late at night and it is not obvious when the security box is located.

The rooms were well appointed and very clean but rather small so we each had a room and this worked very well. The cost was very reasonable and breakfast was excellent.

Not much not to like. Very nice place. Later check out option would be nice.

location was super. Service and room as well.

Breakfast could have been better.

Ubicación, limpieza, amabilidad del personal y el onsen :)

Close to JR main station, easy to take train to every where. A lot of restaurants and bar around the hotel. Very convenient!!!

N/A .

First, the location is amazing. Just a 5 or so minutes walk from the Shimbashi train station, which is on the JR circular line that takes you to Harajuku, Shinjuku and Shibuya. It is also about 1.5km from the Imperial palace gardens. The room was great, small but convenient, and the bed was amazing, comfortable and big! There are 2 smoking rooms in the hotel which is great if you are a smoker as smoking on the street is forbidden. Also, the breakfast was amazing! Would highly recommend staying there!

Very close to train station. Lots of food and shops near by. Great on-site onsen.

Rooms a little small but as expected

Have washing machine and public bath also clean place

No variety in breakfast the cleaner not doing well The staff can’t speak English No swimming pool The room so small also the bathroom No lobby only front desk No bill boy to take our luggage

Good breakfast Close to Shimbashi Station Seemed family friendly

The location being close to the station looked a bit dicey with lot of bars and strip clubs nearby. It is not an issue as such as people are not intrusive and well behaved.

Very convenient location: 5 mins from Shimbashi station, walking distance from Ginza. Clean place with very friendly staff. Good breakfast.

Excellent customer service, convenience, cleanliness

Unfortunately the washer, dryer was broken during our stay

location

room size

Clean nice hotel

The location made it easy to just step outside and be surrounded by food and shops. The customer service was awesome, with English speakers. The breakfast was convenient and delicious. Sky spa was a bonus.

Laundry machine was convenient in washing and drying all in one cycle but it didn’t dry the clothes well even though the whole cycle for one wash/dry was maybe nearly 2 hours. Perhaps it’s meant for an extra small load even though ours didn’t fill the machine or anything.

Great central location if u know Tokyo a bit. Close to Shimbashi station in a very dynamic area. And perfect to go around with the JR pass (Yamamoto line). Regular double rooms are small but fine, the larger corner rooms are best. The in-house onsen is great (men and women separate) and the breakfast is a nice combi.

When booking for 3 kids, watch out that u book the corner room. It is ompossible to add a third bed, so nr 3 will have to sleep in the green sofa bed, which is pretty small in normal double room but doable in corner room.

Clean, modern, comfortable and welcoming. A couple of blocks away from a major train station. Spa open most of the day. You can check the if the washing machines are in use from your room. We had breakfast one day and it was good too! Overall we had a great stay.

This part of Shimbashi was too lively most nights, we were hoping for a quieter part of the neighbourhood. Spa is on the 12th floor, so though there is access to the “sky” you don’t have a view.

Comfortable, clean, nice onsen facility.

Location was great near the metro station and lots of shops nearby, staff was really kind and helped us out constantly. Room was super clean and enough room for 2+1. Hot bath was a great experience, however for foreigners they should know that this is not a swimming pool.

First time we stayed at a lower floor without any city visibility, second time it was a higher floor and the view was much better. If there was one thing that I did not like it was that we could not open the window to let some fresh air in.