huge bathroom. comfy bed. great location. very clean.

no wifi, no ac. everywhere in centro you will hear cars and church bells.

location.. was great. Staff was very nice. it has a very nice terrace at the way top of the hotel.

the rooms are very small, had no wifi. cable got fixed after 2 days, it’s right in front of a beautiful church and the Bells rang al 6, 7, 8am every morning. rooms I. second floor are high and need to go up many stairs. pictures on page are misleading.

location, decoration, view, ambience

there was a problem with our shower that had to be fixed two times while we stayed there.

do many stairs was very cold didn’t offer breakfast said in app it offered breakfast asked for a heater for my room didn’t have at the time did offer us extra blankets

Beautiful hotel in a wonderful location (very nice views over the city from both my room and the terrace).

The street is one of the busiest in Guanajuato so there is a bit of noice during the day, but at night was ok

We had an item that was stolen by house keeping while staying there. They sent up the maid who to our knowledge was the only one who came into the room while we were gone. When we came back the item was no where to be found. We reported it to the front desk and they refused to do anything about the missing item.

Clean. Great location. Mostly quiet

Bed and pillows quite hard. No early breakfast available

Location was excellent and staff was very helpful. Our first room had zero ventilation (no windows) and was hot at night so staff allowed us to move to another room for a few days at no charge.

Internet signal was weak/unavailable because there are no access points at the higher floors. Water sprayed everywhere out of sink faucet. Water from shower sprayed outside the shower. One of the shower controls connected backwards and temperature hard to control. TV very old and component cables missing so picture was in black & white only. Room wall outlet wasn't full connected to the wall, very dangerous. Room safe did not work.

hotel boutique with nice old touch extremely clean with a cute balcony.

didn’t had air conditioning, the property is located in an extremely busy street this leaves a smog cloud inside the room.

Excellent Breakfast and amazing roof top.

The basic room is very small but there are others available worth the upgrade.

The WiFi was horrible, I could only connect to the hotel WiFi while standing next to the door of my room, when I was in my room I lost the connection and I had to use my own internet... Horrible!

Location

Out dated facilities!

the building was unique and beautiful. it’s in a nice Central location.

there is no parking here and it is extremely difficult to find. We parked in a nearby tunnel but didn’t return by 10 am to move our care and received a parking ticket. you can only park on the street, if you can find a spot, for two hours from 8 am to 8 pm. You can’t count on your google maps to find it for you so you really need a map to get you to the hotel . You may want to avoid having a car with you. that would make your trip more enjoyable.

Excellent service and location.

Liked all

central location

the room didn’t have a window, it felt like being in a box

location was aweome with views of cathedral and university from balcony. kristina was wonderful from start to finish. place just needs a little tlc and signage out front which is difficult because of historic codes, causing our cab driver to drive by it twice. near everything, and the roof top is nice to use to just sit in the sun, and enjoy the view. never tried the food, and the internet was so so.

wifi. bathroom floor always flooded from shower and if you open the window the bugs come in. minor things.

They sold our second night and we were left out

Be aware

The property was very clean, staff were super friendly and accommodating. The hotel is centrally located where you can walk everywhere and yet is away from the actual noise -which in can be loud late at night.

The parking situation, you have to park off site but they actually take your car and bring it over and it’s and extra $250 pesos