The location was fantastic and the apartment was large and spacious. The beds were quite comfortable and the kitchen well equipped.

The master shower was our only “complaint”. The tub/shower only had a hand held sprayer and it was a bit wonky. It never sprayed it the right direction.

This was an amazing stay in Lucerne! The apartment is very centrally located, next to the church, lake and shopping streets. The train station is also walking distance. We couldn't think of a better location in the city. The check in was fast and smooth, with door codes. We actually liked not having to carry keys around and worry about losing them. When we entered, all the mobile AC units were running so it was nice to enter a cool room on a hot day. The apartment was just huge, with beautiful panorama windows everywhere. The main panorama window upstairs gave the view of the whole city. The apartment was fully equipped and every little thing was provided. They had slippers and bathrobes, all kinds of towels, bathroom toiletries from shampoo to body lotion. These were extremely good quality btw, smelling really good! And everything was given with a back up, they don't limit you to one little bottle per person. All extras as washing tabs for washing machine, iron, ironing board, adaptors were also there. The kitchen had everything you could wish for. We did not cook much on our vacation but anything could be made with given equipment. Salt, pepper, olive oil were a nice touch. Coffee was tasty and complimentary. There was also a nice selection of drinks to purchase. The best feature of the apartment was surely the roof top terrace. It was a private one, just for us, and we could see the lake and mountains. We ended up having our breakfast there. Every room had a big TV available. Wifi connection was good and fast. We could stream movies from our laptop. We did not meet anyone from the staff personally but online communication was super friendly and fast. The location of the apartment allowed to stop right near the door to unpack our luggage which was really nice as we came by car and had lots of luggage. Most central streets do not have this possibility. All in all, it was a great find.

There is no private parking but it’s not an issue as parking house is walking distance. My recommendation would also be adding a good standing ironing board.

Balcony view is amazing!

Wonderful location. Great views.

Apartment 2A Washing machine leaked water all over the floor. Shower in laundry/bathroom badly designed. Light in apartment 2B didn’t work. Water spilled out onto floor in both apartments 2A and 2B. Floors flooded. very bad as had to mop up. Don’t expect this in premier apartment. No wardrobes or drawers in apartment 2B so had nowhere to put anything. Very inconvenient. Power trip switch in apartment 2B kept getting tripped so we had to vacate. Couldn’t turn off tv in apartment 2B main bedroom so had to put towels over the careen so I could get to sleep. No long mirrors anywhere.

The property is centrally located right across the street from the lake and Old Town Lucerne with restaurants and shops right there.

the location was fabulous and the views from the apartment were beautiful. it was spacious, clean and comfortable and stocked with snacks and drinks for purchase

the upper level of the apartment has a huge window with great views but it got so hot, we couldn’t stay in that room. we asked for an air conditioner and the host responded very quickly. it definitely helped to cool the room

The service was second to none, near instant communication when needed. The location was ideal for exploring the city with incredible views from the rooftop terrace. Gorgeous.

Breath-taking view. Very clean, organized and modern. Loved that it had two bedrooms and two bathrooms. The rooftop deck was amazing!

Hard to figure out the technology running the apartment, Edie silly getting the tv screen to turn off. A booklet with done instructions would be helpful. We couldn’t figure out why the lights in the bedroom went on in the middle of the night and it was because I kept hitting this white “coaster” next to the bed that was actually a remote to turn on the lights. Who knew? I would have been lost without my daughter!