Everyone was very friendly and helpful. Everything was a walk away. Pools were great.

Nothing

nao responderes as solicitacoes via chat do booking

Cozy room

Cleaning could be better.

Conforto , simpatia do staff, tranquilidade do local

Nada a apontar

the staff were friendly. good location

Definetly not a 4 stars hotel outdated

Nothing to like - For a deluxe room (?!) you couldn’t swing a gerbil in it, let alone a cat! Yet the bathroom was enormous in comparison (bad design). There were 10 inches between one side of the bed and the ‘kitchen’ and on the other side between the bed and the outside wall. There was little storage in the kitchen (cutlery in a glass in the cupboard) and with only a fridge, a microwave and a small sink there was no way that you could efficiently self cater. But you could lean out of bed, open the fridge (which wouldn’t open all the way, as the bed prohibited this) and put the kettle on! Storage for clothes consisted on a 4’ high cupboard with a rail and 4 coat hangers and a cupboard above that was taken up with a large safe. We were glad we were not there longer than 9 nights as we would have had large suitcases as well as 2 golf gas to fit into a one foot wide walkway. We arrived back one evening and were unable to gain entry to the main building - eventually staff came to help but we were glad we were not standing out in the rain waiting. We arrived back another afternoon and guests from another room had taken our chairs off our terrace area! The pool was rectangular and brown concrete (not tiled) - it looked uninviting and as if they didn’t want you to use it (and didn’t want to pay for tiles - the pool behind the other block of apartments was lovely!). Location wise, it was quite a trek and you couldn’t walk anywhere local for a drink or food (other than a 15 minute hike to the golf clubhouse, which was very expensive). Those booking who don’t hire a car would struggle. There were no concessions for residents in the clubhouse or on the course to play golf. We used to live in Portugal and were Pestana members for 6 years - they are still as penny pinching and inefficient as always - very disappointing. We had planned to investigate one of their 28 day golf and accommodation packages but are having second thoughts, sadly.

See above!

Good accessibility and facilities ie kettle and microwave

Front desk staff went the extra mile and guided us to our room when we arrived as it was very late!