Collection O GHC Near Penang Street Art Formerly Queen City Hotel

- Great location and cheap option in Georgetown. - The rooms are rather small but comfortable. - Good customer service.

- The photos on Booking.com as of May 2026 do not reflect the reality of the place, which is now much older. - No windows in the room.

Staff Wati. Professional and welcoming. Would definitely come again because of her presense and I'm glad she manage to help me out since these days technology advanced we don't carry much cash travelling for safety as a lady alone. Bless her heart.

The morning staff, Indian lady. No smiles, rude and overly dominant to guests. The way she speaks to me as if she works for the police department and i owed her explanations. She said I'm troubling her with the less amount for deposit with management that will cari pasal with her. Excuse me? I'm shook to receive such response from her. I've been to 3stars and they do not speak to customers like this over deposit. I'm personally a Nurse and been in managerial position back in hotels & medical centres. I don't know how you hire her but she looks like she is not fit for role in front desk but better as warden or something related as long not hotels where people want to feel welcome especially infront of praying place temple. Have some respect, please train your staff.

Amazing location, very accessible to all sites in Georgetown like Armenian Street, Little India, Canon Street. The bed was comfortable. AC was functioning. There was always some staff at reception.

Flush cover missing, No hot water, You could smell and hear the corridor - people smoking.

Great location and good value for money spent

Smells like smoke everywhere