Cassa Lepage Art Hotel Buenos Aires

This was a great little boutique hotel in central Buenos Aires. It’s an Art Hotel, so got to appreciate the decor, art and museum underneath the building. Lovely breakfast, and staff very helpful. Especially Raul who was very charming and happy to assist.

The hotel is an art museum. Even the rooms are filled with art and murals. You feel like you are on an adventure when you stay here. The staff are incredibly kind and welcoming. I I loved staying here. While my room lacked a window, it had a room with skylight and plants. It was really cool.

Very artistic, beautifully designed and spotless.

Nothing.

The location is excellent. We went through every area of Buenos Aires, and this one is the best! A lot of good restaurants at the harbor, which is nearby. Also there is a lovely Sunday market, and a vintage store area! The cleaning staff was lovely, friendly, and the hotel is sparkling. It's also very safe - I forgot my bag at breakfast, and then forgot that I forgot it... so I didn't even ask for it, and it was returned to me next day by a sweet gentleman.

Unfortunately, we chose this hotel for my birthday without reading the worse reviews, which are all correct. The room, the breakfast and most of the staff (with few exceptions) make the stay rather unpleasant. 1. The room on the pictures is not the one you get. If you expect a lot of natural light, see my photos - one single narrow window in the corner facing the courtyard. A dark and claustrophobic place - really sad for the birthday.... Read other reviews too - a lot of people had that disappointment. The answer is always "you should have asked to change the room" - I wonder why is the hotel consciously putting clients in worse rooms, or, if the rooms vary so drastically,is not giving clients a choice at check in? 2. We turned the AC on - and oh lord, it was LOUD. No way you can sleep with that rattling, even with ear plugs. 3. Staff is disinterested at best. You get a feeling you're bothering them with your existence. Cold minimal politeness, often not even a smile. In four days, not once we were asked whether we liked the room or enjoyed the stay. 4. Breakfast is extremely limited. Never seen such a small selection. No vegetables, no lactose-free milk. Few cuts of cheese and ham. Molded grapes two days in a row. The lady who was making eggs didn't speak anything but Spanish, which is not fully her fault. Paying her 5 hours of private English classes would cost the hotel a 100 bucks and help so much. Unfortunately, she was also quite unfriendly. One day, we ordered eggs, waited half an hour being only guests - they never came. When we inquired, she said it was too late (5 min past closing time) and she wasn't making us any (!!!). Even though it was her clearly her fault - I spoke slowly and even showed "for two people" with my fingers - also really, without eggs, there is not much to eat. Next day, I came with a Google translated request, and she still messed it up. Yeah.