the location only

The long way to get to the apartment. It would've been more convenient if you mention the long staircase as some people may not be capable to carry heavy luggage all this way (not to mention the other staircase to the bedroom). Also, the mattress is not comfortable and water pressure of the shower was very low. Please also ensure to include plastic bags in the room since there are no cleaning services daily. Bathroom had only a sliding door which doesn't actually close and there was no ventilation there.

everything

nothing

Great location.

Check in was not convenient at all with host not able to meet us at the apartment after our train arrived although it was during the check-in window. After setting a meeting time and receiving a lot of duplicate messages, had to wait for an additional 20' after meeting time. Shower was not clean with poor water pressure. No ability to store luggage after check-out.

Location was great. Had an elevator. The apartment was a lovely 2 stories with a private roof top terrace.

There was very little lighting. In the bathroom the light over the si k did not work. Only had one small wall sconce for the large bathroom. Downstairs the one lamp over the table did not work. We had to bring a bedside lamp from upstairs to the down stairs. We were given an incorrect address to put into our gps causing us to walk much further than we should have.

I didnt arrive at the property because they ask extra money twice for late check in. I had a problem on my way and i announced that i will be late. First time they ask 10 euro extra, and after they ask another 10 euro, total 20 euro extra for doing nothing. So i ask to refund, and i made a reservation in another place. First they said that its ok, they will cancel it without anu cost, but next day they changed their minds. They dont want to give the money back, they just want to win easy money, by doing nothing. it’s not a trust partner, they could ask extra money and you can’t do anything because you can’t cancel it, underwise you will lose your money. I hope that no one else will suffer the same. I don't recommend it, there are other options that are much more correct and ok. Worse is that Booking does nothing to avoid such situations. Such properties should not exist on such a platform.

Breakfast vouchers provided for cafe in neighbourhood. Couldn't use them on first day but on second day breakfast was very good. Excellent location. Extremely clean and well-equipped,

Host could have been available for check-in. Supplies were very minimal. This is not an Airbnb but with Airbnb you get laundry detergent, toilet paper, shampoo and conditioner, basic cooking supplies. So although this was like an Airbnb in so many ways, it lacked some of the features of Airbnb, basic supplies in particular. Hard to access the rooftop terrace so we didn't use it as much as we would have liked.

Gorgeous split level apartment in the centre of Modena, a few steps from the Duomo. Stunning rooftop terrace overlooking the city. Great facilities including a well equipped kitchen and a washing machine. Very comfortable bed. Staff very friendly and helpful. Perfect.

Water pressure in shower could be better.

very well located

too many stairs. difficult with luggage

We absolutely fell in love with Modena Charme and the city of Modena! The facilities are wonderful- very clean, comfortable bed, washer/dryer, great air conditioning, and likely the best view of Modena from the rooftop, where we spent a lot of time! Excellent location and breakfast as well. Irene was extremely helpful!

Absolutely perfect stay!

quirky and very central

nothing

The location is perfect, the terrace is beautiful and the apartment is spacious

I was so angry I didn’t enjoy the stay at all. this is my vacation in Italy and she ruined the night. I am requesting A refund of 50% because of the inconvenience of going back and forth to the apartment until she showed up.

the hostess didn’t let us in until 630. she works away from the property and had to wait until she was off work while we waited.

Nice spacious apartment in centre of Modena

On booking the address is not complete, it should be via emilia Centro, without centro we arrived at a different address

The highlight of this flat is the central location and the roof terrace. You can not find a lot of those, that makes this apartment very special. The rest was fully ok, we liked the uncomplicated communication with the host.

It's not a complain, just an advice, the roof terrace could be kept in better shape, like to install lighting and put some plants.

Very cute apartment with an incredible roof top balcony

No dish cloth , salt

Fantastic location in city center.

Nice apartment with a pretty roof top terrace. For breakfast you get vouchers for three different cafes, we went to Catedralli, around the corner and it was very nice (Cappuccino, fresh orange juice and a croissant of choice). The apartment is clean, just a little bit more worn than the pictures show.

Excellent location and breakfast voucher options. Air conditioning on each floor helped immensely. Gentleman that came by to drop off the keys was exceedingly apologetic for the check-in procedure and turned our opinion on the place around as it seemed he was conscripted last minute. We definitely have no issue with him and were happy with the service he provided.

Deluge of messages from the owner including repeated calls asking for ASAP check-in time details and updates despite already providing them as well as hammer messaging while we were trying to complete the rest of our travels and make our way to Modena. Enjoyed a WhatsApp message at 23:20 to ensure we checkout on time. When we called multiple times the next morning to ask how to exit the building and still leave the keys safely no response.

Amazing views over the Modena rooftops. Comfortable bed. Very quiet.

Given the price and the audience, we felt it was lacking some attention to detail. For example, there was only one wine glass available.