Hope Josefa has the perfect score for what a traveler dream to stay. First of all, it's the closest hotel to the ferry.(5 minutes fast walking ) Not only the superb location, the hotel has the most beautiful courtyard in a safe and quiet neighborhood even though it is conveniently located in the center of the city (10mins walk to the street market). But the best of all about the hotel is the quality of the employees who keep the property in such immaculate condition in addition to their courteous and helpful manner in customer service. These sisters, Betty and Veronica, are the true assets to the hotel. If you find a room available, you should consider yourself lucky. I cannot think of any other hotels in Santiago which can exceed Hotel Josefa, the overall scores such as: location, safe/clean/quiet, employees, decoration, landscapes, for the price..! As a bonus, on the way to reach the front door of Hotel Josefa, you will be impressed by the magnificent mural on the wall which was done by the local artists. And not to forget to mention, the real hot shower..!

Absolutely nothing

Lovely garden with swimming pool, gracious, helpful friendly staff, convenient location, comfortable room

None

The staff was very nice, the location close to the dock and restaurants.

The water in our room cut off 3 times but was easily turned back on. Alot of road noise through the night.

The location is great, you can walk everywhere. The staff is absolutely the best. They went out of their way to make my stay the best. The courtyard is delightful.

the location is really good and the place felt safe. the staff was nice and everything you need (kitchen, aqua pura, …) was there as well. as it is not on the Main Street it is calm.

There were some fireworks in the city going on that night and they were just as loud as if they were in our room.

Friendly staff, the most comfortable bed we have stayed in in Guatemala, beautiful courtyard, excellent powerful and very hot shower.

WiFi did not reach to our room.

Room was immaculately clean and very comfortable. Plenty of space. It's almost like a bedsit, with kitchen facility. Might be handy for a longer stay. There's a pool, though we didn't use it. Good value for money.

Out of the owners control of course but it was super noisy due to neighbors, dogs and roosters to the left next door! There's not much of a seal on the windows so it was loud. Bring ear plugs or ask for room on the other side.

Nice location, right near the end of the road leading from the docks. Didn't even need to hire a tuktuk as it was basically a few steps away. Nice and secure with a locking gate. The all-women staff (woman-run hotel!) was incredibly friendly and laughed at my friend and I getting into the cold, cold pool...

The hook on the wall in the bathroom to dry your things is right above the toilet paper! Careful about that one... But everything was seriously great!