Hotel Tomariya Ueno

Value for money was great - lovely staff, and clean and modern amenities

Friendly staff, really clean and organised, room not hot even for summer

The pillows are too hard!! Like for real it was impossible to use

Excellent location, comfortable beds, very nice quiet hostel with friendly staff. Extremely clean.

Can sometimes get very hot at night.

I liked that the capsules had a fan so they didn't get too hot, and that the pull down curtain blocked a lot of the light.

The lobby area seemed like it didn't get cleaned that often; for instance, there was a half consumed can of soda next to the couch, and it stayed there for many days. There is no kitchen, just a microwave and a hot water kettle. By the beds, there is a baggage "corral", but no actual lockers (there is a tiny locker in each sleep capsule, but it's for a couple small things like a wallet and passport--too small for a laptop, tablet or dSLR). There IS however a big cabinet thing just for shoes, which seems like space that could've been used instead for lockers. I bought a lunch for the train trip that I would be going on after checking out, but although my lunch bag had my name, bed number and check out date on it, it was thrown away by the staff, so I lost the $10 lunch stuff for my trip. Also, the TV was on all the time, and it was always playing a game show with a lot of cartoon sound effects—it didn't make for a relaxing place to eat your microwaved food; it felt like the TV was just to keep the staff from getting bored.