Komfortables, sauberes Zimmer mit super Meerblick!

Zimmertüren sind sehr schlecht isoliert! Die Reinigungswagen auf dem Flur sind leider ab 8.00 Uhr morgens stark hörbar weil der Boden Rillen hat.

The hotel was clean and well furnished. All the staff were very friendly and helpful. The buffet restaurant was a good size, with a great choice and variety of foods at each meal, and a good amount of seating (inside and outside). There were lots of sunbeds and seating in the pool and lobby bars. The room was small but adequate, with a nice size good-layout bathroom, and the room was cleaned every day and the mini-bar restocked too. There was evening entertainment, although some acts were much better than others, but the "show" bar-area had lots of seating (with comfy chairs) with table service for drinks. There were some issues on arrivals with our room not being available, but the manager had arranged an alternative so that our stay was not affected too much, and offered us a room-upgrade and late-checkout as compensation. The hotel is also near to the beach (a short walk away), with some shops, bars and cafes, as well as some shops/shopping centres and other bars and restaurants in walking distance (if you wanted a changed of scene)

There was no music (even on a low-level) in the lobby bar at night, and when the evening entertainment finished at the "show" area (often by 10.30pm) the background music was switched off at 11pm, if not before. The evening entertainment was not very good on some nights, with 3 nights in a row having a duet-band playing, and they lacked any real enthusiasm and stage-presence (like they did not want to be there!)

Complete everything Food Clean Hotels Drinks

There are no designated areas for smokers and non-smokers. A lot of people smoke cigarettes around the kids near the pool.

food and drinks are good here. staff are lovely

not anywhere near enough sunbeds for amount of guests. very quiet poolside.

* The guest of the hotel is relaxter and not too much making noise. * The food a lot better and tasty than RIU papaya that we had stayed. * The bed is very comfortable and big even is 2 person beds. * Big swimming pools with a nice garden. * Location is close to the beach and Yumbo shopping * Less noisy than other cheaper RIU ( noisy only when people or room attendant walk in front of the doors ). * There is waitress and waiter to take your order to drink. * Every where clean … they do good effort to give a comfy feeling to the guests. * Less noisy than other cheaper RIU ( noisy only when people or room attendant walk in front of the doors ). * Plenty of choices of foods and drinks ( unlimited ).

* Some employees are less friendly while they work in the tourism sector… friendliness is very important but it might be the character of Spanish. * Almost no one speak english… very difficult to communicate. * RIU palace is luxurious than normal RIU. * Less noisy than other cheaper RIU ( noisy only when people or room attendant walk in front of the doors ).

excellent service, good facilities and good location

one bed was squeaky

The staff were friendly and the location amazing for us. We were keen to stay again due to convenience however you may wish to see our negative score reasons first.

My engagement ring has been stolen by the staff from my room. I'm very upset and disappointed by this. The food choixe and quality was dreadful and the alcohol is of cheap quality. Beds are hard but that seems to be a Canary thing.

Food was Amazing

the guest & some of the entertainment