Hermoso el lugar y el hotel

Un poco de ruido en la noche

La habitación era bastante linda, todo muy comodo, con camas y almohadas increibles. El desayuno a la habitación es muy rico y funcional. Los empleados muy serviciales y amables. Muy buena opcion con excelente ubicación en un barrio muy tranquilo.

Tienen problema para dar cambio en efectivo

Ubicación, vista y precio.

Ruido matutino de huéspedes y aseo en habitaciones.

La ubicación y el trato.

Faltó el A/A para esta época.

La ubicación y la atención, muy atentos

Nada

El desayuno muy rico

nada

Muy lindo hotel, en una arquitectura especial. Rico desayuno a la habitación, todo excelente.

Las ventanas no abren cómodamente por lo que se pone un poco calurosa la habitación. Todo lo demás estuvo impecable.

Nos gustó la habitación para compartir en familia, el desayuno bien completo nos encanto y la atención muy buena disposición, tambien estaba todo bien limpio.

Creo que solo nos complico al principio el ruido ambiente nos toco un dia sabado que es mas concurrido y de mas ruido en la ciudad, pero eso paso a segundo plano

clean and comfortable, lovely hosts.

very small room, could not open 2 suitcases. our room was noisy at night with the window open, but it was a Saturday night.

beautiful hotel

Great atmosphere, peaceful, clean, lovely breakfast

It is hard to like anything when you are lied to and stolen from by the owner.

DO NOT STAY HERE. On arrival the owner asked if we would like him to charge us through booking.com. We preferred to use a credit card and agree the amount there and then but he pretended to not be able to (we later saw several credit card machines in the office). All we could do was to confirm a price verbally to ensure it did not include VAT, which foreigners do not pay. Over a week later we were overcharged approxinately 35 US dollars - around 22% higher than agreed, thus including VAT and a further overcharge. Neither the hotel or parent company responded to messages to refund appropriately. Booking.com should not allow hotels to charge more than the agreed price, and have not satisfactorily handled our request for assistance. As well as underhand practices, further reasons not to stay include the reletively expensive price; no 'do not disturb sign'; checking of the room when we left; and, a pretty poor breakfast in which you were given no choice in what fruit, jam, egg or coffee you were given.

Location, view

Poor breakfast, room a bit small

An old house, with great style, beautiful and clean, quiet. Good location in Vina del Mar

All was correct

They were perfect. Bad, bath just perfect. I strongly recommend it. q

The breakfast was very good and abundant. Due to Covid it was brought to our room.

Staff was great, check in was fast and easy. The building is historic, so do not expect any “holiday inn” like facilities but it gives you a bit of the town’s spirit which would indeed become one of the good experiences.

Room’s floor was a bit dirty. Breakfast very limited.

Loads of charm, very clean, the young man at the front desk is super friendly and really goes out of his way to help guests.

For us, it was fine, but some people might find the location a bit hard to walk up to, as it’s on a hill, but by the same token, it’s the better part of town. We loved it.

I like the bedroom, in my opinion is a pretty big accomodation with a good bathroom and shower.

When we arrived to the Hotel there isn't comun toilets and the reception was poor , another thing I felt little cheated because I didn't see before in booking that I need to pay the 19% of Taxes (IVA) for me I think it will be better if the accomodation include everything, the breakfast was good enough, however there is a small fridge with staff very expensive , while it could be better the fridge empty and we can buy staff in supermarket for us is more conveniun for keep it. Thanks a million