The location was excellent, easy access to beach. The pool was nice and big. The room had a very nice balcony.

The food wasn’t that good. The pool closed to early.

Service, location,food

The room was quite spacious with a huge terrace with a view. The pool is ok. Great location very near the beach.

.The food was not the best quality I would say. On weekends it gets a bit overcrowded. I don't think that the hotel is 4starts to be honest but it is a decent stay for the price you pay.

Great short holiday. Nice place with great anvironment, nice staff and facilities - tennis court, ping pong, animation program, pools,.. good food,.. We can reccommend ;)

public transport out of season - from Burgas only 2 direct buses to Sinemorets and no possiblity of hotel transport

So much choiceEverything was superb. All inclusive menu was outstanding, Lots of choices on menu Spacious areas to sit.

No shop to buy gifts extras

The food was delicious. Friendly staff.

It wasn't clean enough. The kids workhouse was only for kids over 4 years old

Very good location.We had the best view. The food was good.

The room wasn’t clean.The housekeeper clean it every day , but i think she was very busy and the quality of the cleaning was very low.

Good location, near to the beach. Good view. Size of the room is ok.

Poor service. Poor cleanliness in the room. Towels changed every 3 days is not allowed. The quality of the food served in the restaurant is not impressive. Closing the pool at the hotel at 6pm is extremely disapproving.

Wonderful animation staff.

Lots of annoying things like noisy fans in the bathroom, old sunbeds and umbrellas. You have to pay for the safe in the room. Wifi not working half of the time. The food could be little better.

Location and food in restaurant.

Service and personal.

Big variety of food and never ending, entertainment staff full of enthusiasm, the bar staff constantly serving and full of conversation and generally the best place we have stayed in 11 years of living in Bulgaria, very very impressed and had a fantastic time, Thankyou to all staff, you made our stay fantastic

Leaving

Only the situation!

-No hot water -The staff was unfriendly and unhelpful -food was awful - very old and dirty - air condition didn't work

What I liked the most was the location. It was within walking distance to the beach. Another thing I was pleased with was the room because it was spaceous and with a view of the sea. Another impressive part of our stay was the animation team. Their performance and entertainment in the evenings were marvellous! Congratulations on their talent and enthusiasm! The food was good but not exceptional, however.

One of the things we were disappointed with was the cleanliness which at present, I believe must be a priority! The condition of the room itself was not as good as we had expected and I do not think it was good value for the money we had paid.