Good room- little apartment really Incredible pool

Nothing

Lagoon pool, spa pool, Broadway walk, Location, and staff

Amenities, pool towels at reception, self service laundry near to the room were out of order, kitchen utensils were not the best and was dirty too.

Location & pleasant staff.

Cleanliness of rooms, pillows were uncomfortable & shower water pressure was pretty much non existent.

The view from the room balcony is very nice. I went out with my friends and booked two twin rooms. We were given adjacent rooms, which was really thoughtful. I have to say that the room my other two friends stayed in was larger and looked better. I don't know why there is such a big gap. They were of the same room type. And don’t worry if i forget to bring my toothbrush and toothpaste or everything because there are Coles, Kmart and some places to eat nearby.

The bottom of the swimming pool is not clean and there are ducks swimming on it. The spa is small and the water is very turbid. The room I stayed in was a room with two single beds. The position of the bed in the room was very strange. The bed lamp was above the bed board. If you wanted to sit on the bed and read a book against the bed board, it was impossible because your head would hit on the lamp. The wardrobe door is a full mirror facing the bed. The shower head is fixed to the wall. Wifi is slow. If you want to have a good view of dining at the hotel, remember to make a reservation in advance.

Location

Housekeeping/cleaning needs attention. We only had one wine glass and cups are tiny - both rectified when we asked. Unit was not clean - hair on bathroom floor, mirror over coffee station is dirty and cobwebs outside. Rooms are not serviced/cleaned properly during stay and soap, etc are tiny and not replaced daily. Front doors to each unit need some TLC and painting.

muy bueno

pintura de pasillos y puertas habitacion deplorables...

Although it was not the fault of the resort itself, we had a family in the apartment above us who were VERY noisy! We didn't mention it initially as we thought perhaps the noise was from the excitement of being on holidays, however the screaming and running/jumping in the apartment did not stop. We actually had to go out to get some peace and quiet. On the second day, we did mention it to reception, sadly as the resort was fully booked the reception staff were unable to move us, however they were very friendly.

The pool and the room was nice and was close to the shops

The beds were abit to soft and the breakfast wasn’t available everyday