Convento do Espinheiro, Historic Hotel & Spa

Location and the hotel, easy to find place to stay quite, very close to Évora, breakfast was excellent

For a 5 start hotel service offered must be improved.

Very well appointed but very far from the center of town.

Too far from center of town.

The pool area and staff were lovely

Got lost within the convent too many times. There are some signs, but not quite enough of them.

The food provided at breakfast was excellent. The bed was very comfortable. The room was very clean.

We booked a deluxe room in the historic convent but were given a deluxe room in the modern section. Our allocated room was the furthest possible distance from reception and the convent possible downstairs with a view of some grass and an old wall with peeling paint. On querying with reception they first told us that was the only room available but then said that they could show us two available rooms of the type we had booked and we could change but in their opinion they had given us an upgrade. I did look and the historic room was exactly as I had envisaged in an historic setting but was made to feel as if I was just a complainer and should be happy with the other room. In retrospect I should have been more assertive and requested the move before we unpacked. The ‘upgrade’ room was not soundproof , had an offensive painting right next to the bed, mosquitos were in the room, no tea or access to hot water and the coffee was €2 per pod with the tiniest cups. Breakfast was satisfactory and I’m a lovely room but marred by the high number of servers who snatched plates and cups from the table too quickly, at one stage removing half finished plate while we went to get a coffee top up. All this ruined the expected experience in an historic convent