Karras Grande Resort

From:- The Celtic critic. The suites were second to none....fabulous! A very well run spotlessly clean hotel. The staff were friendly and helpful. Excellent Value!

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The room was spacious and very clean. We had a balcony with a pool view, and during the day, it wasn’t too noisy, so it was easy to relax and rest. There were three different pools, so you could choose depending on the vibe you were looking for. There was also an animation team, and if you got bored, there were plenty of activities to take part in. The staff was very friendly and welcoming. The location is very good, with plenty of markets and good restaurant options nearby. The beach was also close, just an 8–10 minute walk away.

We were expecting to get the room shown in the pictures when we made the booking. The room we were given was still nice, but it was not quite as nice as the one we had initially seen. It would have been nice to have slippers provided in the room as well. Unfortunately, the coffee did not taste good at all. The coffee machine made it far too watery and lacking in flavour. We were also disappointed by the limited variety of fruit available at breakfast, and the fruits were only available on certain days. We would have expected a wider selection of fresh, seasonal fruit.

It was clean and in quite a good location, close to the sea and restaurants.

The limited gym equipment is very old and rusty. No staff on hand in the gym or sauna which was never on. The food was very disappointing. Some of the staff were not very welcoming and did not want to talk to guests, especially the restaurant, and pool bar staff. The manager and chambermaids always said hello and were friendly. It could be a nicer hotel if all areas are upgraded, and to a higher standard. Things here and there have been refurbished. It needs lots of tweaks.

Breakfast Pretty much as expected. Not great but equally not poor - average . Pancakes, omelette and eggs freshly cooked to order was good. Fresh grapefruit was great for us and fruit available. same every day which is standard. Lots of variety hot and cold available so really about what we expected but clearly catering on mass as cheaply as possible which I understand at this price point. Some fresh juice and better coffee would make a big difference IMO. Certainly not as grand as name suggests. Superior room great…lovely, clean, modern, quiet….apart from an earthquake at 6am! Better than many hotel rooms we’ve used. Pools good….large enough for lane swim and clean. Entertainment with volleyball net effectively closes the pool for an hour if as in our case no one wanted to play…some flexibility needed Good location. Short walks to 2 beaches and approx 1mile possible on seafront between beaches and along Tsilivi beach. Longer walks involve using roads…no footpaths. Not ideal…eg walking to Zante town. Staff perfectly friendly and no issues. Car parking at front and rear safely off road….essential in Greece. Good.

No fresh fruit juice…cordial type Coffee wasn’t great IMO….personal taste accepted No fresh pastries…all bulk small variety Sometimes not enough tables for capacity….especially after rain when outdoor area closed for slip hazard Ran out of cups/ saucers etc at times. Only ate in evening once as b&b stay. Poor on this occasion… but the whole room was flooded to be fair as unusually heavy rain. Loads of reasonable local places to eat traditional Greek food. Gym terrible…multi gym broken and unusable. Free weights dumbells only and lightest 8kg so not great for women. No water dispenser. Smoke small from staff rooms. Get a hire car….the island as a whole is stunning once you leave the most developed areas….as with many places Overall Greek feel…ie general underinvestment, lots of litter, potholes, crumbling infrastructure etc. Even in remote idyllic places there is lots of litter and a general sense of being unloved/cared for. Needs a bit of attention to detail to live up to its grand name.