Location is very central, walking distance from the ski lift, best restaurants and shops. Hotel is very nicely decorated, rooms are very cosy, comfy bed and bath tub. Staff and concierge were very professional and helpful. The Spa is quite enjoyable, with steam bath, 2 saunas, 2 jacuzzis and a pool. Good international breakfast overall, with both sweet and savory options. We would definitely stay again...

Unfortunately the room TV is not connected, nor using ChromeCast or Apple Play available in order to link the TV with devices. The difficulty to reach the reception from the room phone. Hotel staff must be careful with kids playing in the pool and being constantly very noisy, which is ruining a little the experience...

housekeeping was great. the ski room is very handy. all staff is very helpfull

decor a bit outdated. pillows need urgent improvement

great bar , staff , location is central

breakfast was small and slightly self service , noise from the street in the night was quite loud

Ski area and village

Room could have been bigger and too dark and noisy

Everything! The food was excellent and the staff were super helpful

Nothing

Authentic 5-star service: friendly staff in all areas of the hotel went above and beyond to make our stay enjoyable and comfortable. We've stayed in a number of hotels of this caliber across the Alps and this stands out / satisfies high expectations. Closer to boutique in scale + flexible/personalised service + style.

Weak WiFi signal strength in our room both from phones and laptops, but was good throughout other areas of the hotel inc. the bar; 4G mobile was an adequate alternative when needed.

so friendly

nothing

The staff went above and beyond when my stepson was ill and had to go to hospital. Can't thank them enough for that. Thankfully he has fully recovered.

location and staff are great

the gym is a joke and SPA staff is “so so”

Great facilities and staff could not do enough for you.

Nothing